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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Alana was so knowledgeable and quick to respond to all our questions . She gave us all the information we needed to make the right decision . We Loved working with her again and would highly recommend her!
Reply from Alana Mears - First Horizon Mortgag...
December 15th, 2025 05:28 PM
Thank you so much for taking the time to share about your experience. It was a pleasure to work with you again, and I appreciate your recommendation. Thank you for your trust, and don't hesitate to reach out if there's anything more that I...
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Alana consiste goes above and beyond . Great person and professional.
Reply from Alana Mears - First Horizon Mortgag...
December 12th, 2025 02:42 PM
Thank you so much Justin for taking the time to share your experience with me and First Horizon. I am so flattered that you chose to work with me a second time. It has been great getting to know both of you.... and like I said before .... always...
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mrs alana was on top of everything
Reply from Alana Mears
December 12th, 2025 02:43 PM
Thank you, Jimmy!! It was teamwork for sure to close in right over 2 weeks! Thank you for being so great to work with and for allowing me to be a part of your first home purchase! If you need anything at all in the future, please don't hesitate...
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Alana is awesome! She made the whole process easy. She kept me informed about what was going on. She really goes the extra mile for her
Reply from Alana Mears - First Horizon Mortgag...
December 3rd, 2025 03:10 PM
Thank you so much Ms. Kathy for this 5-star review and taking the time to share your experience with myself and First Horizon!! I am so glad that you found the process easy. My priority is to make sure your experience purchasing a new home...
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Alana was very knowledgeable and fantastic at explaining the process and providing advice or additional information when needed. Very quick to respond and very transparent throughout the entire process from beginning to end.
Reply from Alana Mears - First Horizon Mortgag...
November 21st, 2025 04:21 PM
Thank you, Jesse, for this wonderful review! I'm so thankful that you had a good experience with the purchase of your first home! Making you confident and comfortable as possible is my top priority! I'm always here for you if you need anything...
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alana was professional and prompt, from our first conversation i knew she was going to be a great fit. she was so nice and informative and open and willing to answer questions, walk me thriugj through different scenarios so i could make the...
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Reply from Alana Mears - First Horizon Mortgag...
November 21st, 2025 03:37 PM
Thank you so much for your kind words! It truly means the world to me to know that I could make your experience a positive one. Your confidence and comfort during the process are so important to me. I’ll always be here whenever you need assistance...
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ALANA!
She went above and beyond our previous situations.
Reply from Alana Mears - First Horizon Mortgag...
November 20th, 2025 05:04 PM
Thank you so much for this kind review and 5 Star rating! I really enjoyed working with you both. I am so glad you were pleased with my service and your overall experience with First Horizon. Thank you for being such great clients. Please don't...
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Whole process was very easy with Alanas help .
Reply from Alana Mears - First Horizon Mortgag...
November 18th, 2025 02:24 PM
I'm so grateful to hear that I was able to make your experience easy! Thank you for allowing me to be a part of your first home purchase! Thank you again and feel free to reach out if you need anything in the future.
a first time homebuyer, Alana made the process very easy and was very willing to answer any questions that I had and oh that I have a lot of th
Reply from Alana Mears - First Horizon Mortgag...
November 17th, 2025 04:44 PM
Thank you so much for taking the time to do this review and for the 5-star rating! You both were such a joy to work with. Thank you again for choosing me to help with the financing on the purchase of your first home!! Congratulations!!
Alana represents The utmost in professionalism and competence and going the extra mile. I didn't think I have had a better customer service experience anywhere ever in any situation.
Reply from Owner
November 14th, 2025 02:32 PM
Nathan Crevier, thank you for reaching out to us! We are so glad to hear about your experience. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible....
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.