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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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The process was easy, communication was good, and it was an overall smooth process.
Reply from Alana Mears
November 22nd, 2024 04:46 PM
Thank you so much for this 5 star review Amanda! It was a pleasure working with you both. Please let us know if there is anything at all we can do to assist you in the future.
One word Alana. She was awesome never have I ever worked with a loan officer that provided this level of service she went above and beyond at every step
Reply from Alana Mears
November 4th, 2024 02:12 PM
Thank you so much Luke! I am so thankful to have the opportunity to work with you and Elaina. Congratulations on your beautiful new home!! Here for both of you if you need anything at all!
The entire process was explained detail by detail Alana has amazing customer service. She cares about her clients.
Reply from Alana Mears
October 22nd, 2024 02:28 PM
Thank you so much! Congratulations on the purchase of your new home. I am so grateful for the opportunity to work with both of you! If I can ever do anything for either of you in the future please don't hesitate to reach out!
Everything about the process went smooth. I didn’t have no issues on my end, Alana answered every question I had and kept me updated with emails and everything dealing with the house. The experience I had was amazing cause Alana made everything...
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Reply from Alana Mears
October 14th, 2024 11:18 PM
Thank you so much Dylan! You were so great to work with. Congratulations on your new home and if there is anything I can help with in the future, please do not hesitate to reach out!
Alana Mears is wonderful to work with . She explained every detail clearly and answered any question I had with out any hesitation .I personally liked how involved she was from start to finish. I could not have asked for a better person to...
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Reply from Alana Mears
October 1st, 2024 07:51 PM
Thank you so much Ashley! It was such an honor to work with you on the purchase of your new home! I am here for you if you need anything at all in the future!
Alana is super helpful and kept us informed throughout the process. AND we closed in just three weeks and two days from the date of application!
Reply from Alana Mears
September 7th, 2024 01:52 PM
Thank you for this review Jeff! It was truly a pleasure to work with you both. Thank you again for the opportunity to work with you!
The ease it was to get a house loan
Reply from Alana Mears
August 29th, 2024 01:02 PM
Thank you for this review, Sam! I am so thankful that you chose First Horizon and myself to help you with the financing of your first home! Congratulations again and I'm so glad you found the process easy and smooth. That is always my goal....
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Alana Mears - First Horizon Mortgage has received a review with 5 star rating from Genne Q
Reply from Owner
March 20th, 2025 02:54 PM
Genne, I am incredibly grateful for your kind words and for taking the time to share your experience. It is always great working with you and your family!
Communication!! Always knew what was happening or what we needed to do next! Alana is a pleasure to work with!!
Reply from Alana Mears
August 27th, 2024 03:55 PM
Thank you so much! It was so great to work with you both again. Here for you if you need anything else at all!
The attention to all details and just the ease of the process was fantastic. Alana made me feel so cared for and that anything I ask was taken care of asap. She was such a pleasure to work with!!
Reply from Alana Mears
August 27th, 2024 02:20 PM
Thank you so very much for these kind words and the 5-star review!! It was such a pleasure to work with you both! And thank you so much for introducing me to your small business. I will definitely still be in touch on that end, and always here...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.