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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
It was easy and explained very well.
Reply from Alana Mears
January 8th, 2025 07:18 PM
I'm thrilled to hear that you found the process easy and well-explained, Destany. Your positive feedback truly means a lot. If you ever need any further assistance, don't hesitate to reach out. Thanks for the 5-star rating!
Alana hands down is the BEST!!! She is a wonderful person as well as a business person.
Reply from Alana Mears
January 8th, 2025 06:18 PM
Thank you so much Shauna! I am so thankful for the opportunity to work with you both and be a part of your beautiful home purchase! Please give me a call if you need anything at all in the future. Always here for you and looking forward to...
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Excellent service!
Reply from Alana Mears
December 26th, 2024 05:50 PM
I'm thrilled to hear that you had an excellent experience with our services, Philip. Your positive feedback is greatly appreciated. I strive to ensure all my clients at First Horizon Bank have the same level of satisfaction. If you ever need...
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Great personality and very professional .
Reply from Alana Mears
December 20th, 2024 03:52 PM
Thank you so much Ms. Tearesa for this kind review. I greatly enjoyed working with you and getting to know you during this process. Congratulations on the purchase of your first home! I'm always here for you if you need anything at all in the...
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madea
Alana is easily the best and most understanding banker I have ever worked with
Reply from Alana Mears
December 19th, 2024 07:38 PM
Thank you so much Jason! I am so grateful for the opportunity to work with both of you again! Congratulations on your new home. Always here for you if you need anything at all. Thank you for taking the time to leave a review. Your feedback...
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Alana made this proccess very easy for me. She communicated well about every step and was very informative!
Reply from Alana Mears
December 18th, 2024 03:51 PM
Thank you so much for your feedback, Natore! It was a pleasure working with you on the purchase of your brand-new first home! Thank you for taking the time to share your positive experience and for rating me so highly. Have a very Merry Christmas!...
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Alana demonstrated exceptional performance throughout a challenging transaction process. Despite the absence of representation from a realtor, she was incredibly helpful, supportive, and instrumental in navigating the complexities with professionalism...
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Reply from Alana Mears
December 17th, 2024 07:37 PM
Thank you so much, Shane, for your wonderful review and the five-star rating. Your satisfaction is my top priority, and I'm glad that I was able to guide you successfully through the complexities. It was an honor to work with you both and I...
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Great personality 👌
Reply from Alana Mears
December 17th, 2024 06:51 PM
Thank you so much Melissa. I greatly appreciate your 5-star review. I loved getting to know you throughout the process of your first home purchase! Here for you if you need anything at all in the future!
Alana was very patient with me She took her time to make sure I understood everything.
Reply from Alana Mears
December 10th, 2024 04:43 PM
Thank you so much Steven! It was such a pleasure to work with you again. Thank you so much for choosing myself and First Horizon Bank. Please don't hesitate to reach out if you need anything at all in the future!
This is the second time we have worked with Alana. She made things easy and was always available to help answer any questions that we had.
Reply from Owner
November 23rd, 2024 12:20 AM
Amanda, thank you for reaching out and sharing your customer service experience! We appreciate the continued support! ^Bethany
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.