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First Horizon Bank - Knoxville, TN
Knoxville, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Being kept in the loop thrughout the process. Even with us calling almost everday. he answered any questions we had in a professional manner.
Rob keeping me informed about what was going on .
Reply from Rodney Reeves
March 26th, 2024 03:08 PM
I'm glad to hear that you appreciated my commitment to keeping you informed. Your satisfaction is my top priority and your feedback means a lot to me. Thank you for your kind words and for giving me a perfect rating, John. I hope to continue...
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Explaining how everything worked
Everyone was very patient during my housing hunt then hit the ground running when I found the one I was looking for. Everyone answered all my questions quickly.
Jamie Rice made the process a good experience.
Rodney and the other team members from First Horizon made the process so easy and were always available to answer questions.
Reply from Rodney Reeves
March 26th, 2024 03:08 PM
I'm thrilled to hear that you had an excellent experience with us at First Horizon Bank, Jennifer. Our team always strives to provide top-notch service and make processes smooth for our valued customers, so your feedback is much appreciated....
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Rodney was very friendly and informative. The underwriter was good as well, but made some assumptions on terminology and process that needed more explanation or clarification.
Reply from Rodney Reeves
April 18th, 2024 05:02 PM
I truly appreciate your positive feedback, Joe. It's great to know you found our interaction informative and friendly. I apologize for any confusion caused by the underwriter's assumptions. Going forward, I'll ensure we provide clearer explanations...
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Easy process. Mr Reeves was amazing!!
Reply from Rodney Reeves
April 18th, 2024 05:02 PM
I'm truly grateful for your kind feedback, Teri. It was a pleasure to make the process easy for you. At First Horizon Bank, we always aim to provide the best service to our customers. Your 5-star rating is greatly appreciated. Thank you for...
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Jamie made the process very straightforward and addressed any concerns promptly. Overall the process went seamless.
Rod is the man
Reply from Rodney Reeves
April 18th, 2024 05:06 PM
I'm thrilled to hear that you had such a positive experience at First Horizon Bank, Brandon. Providing excellent service is my top priority, and I'm glad that it reflected on your last visit. I appreciate the 5-star rating and your kind words....
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.