F
First Horizon Bank - Knoxville, TN
Knoxville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rodney attention to detail and application process
Reply from Rodney Reeves
September 25th, 2026 03:15 PM
I'm grateful, Charles, for your positive feedback on my attention to detail and the application process. At First Horizon Bank, I strive to make each step as smooth as possible for clients like you. If there's anything more I can assist with,...
read more
Well you assumed I knew what was expected of me with out letting me know. I'm not a loan officer. you spoke over me quite often, and at times with a raised voice I felt like I was being scolded for not immediately answering your email; when...
read more
Rod was great to work with. He walked me through each step with patience and ease. Thank you Rod for handling this for me.
Reply from Rodney Reeves
September 17th, 2026 02:35 PM
I'm grateful for your kind words, Mary. I'm glad I could guide you through each step with patience and ease. Working with clients like you at First Horizon Bank makes my job truly rewarding. Thank you!
Very help full answers any questions I had
Reply from Rodney Reeves
September 17th, 2026 12:32 PM
I'm grateful to hear that you found my answers helpful and that I could address your questions, Joseph. At First Horizon Bank, providing clear and supportive service is always my goal. Thank you!
Online process was easy
Reply from Rodney Reeves
September 8th, 2026 12:57 PM
I'm glad you found the online process easy, Ryan. Making things straightforward and accessible is always a priority for me.
It took a long time to finally get all the documents needed. FH kept asking for more and more docs. I was concerned we would not be ready in time for the scheduled closing. We received repeated requests for docs we had already provided. Maybe...
read more
Reply from Rodney Reeves
August 18th, 2026 01:35 PM
Brian, I appreciate your feedback and am sorry to hear about the challenges you faced with the documentation process. If you have any concerns or need further assistance, please reach out to me directly. Your experience is important to me,...
read more
We did mist of the process while out of the country Rid was fantastic
Reply from Rodney Reeves
August 7th, 2026 01:51 PM
I'm glad to hear that you had a positive experience with the process while being out of the country, John. It was my pleasure to assist you, and I'm pleased that everything went smoothly. Thank you for your kind words!
Communication
Reply from Rodney Reeves
July 16th, 2026 06:34 PM
I'm glad to know that communication stood out to you. Providing clear and effective communication is important to me, and I'm pleased it made a positive impact on your experience. Thank you for letting me know, Mark!
Working with Rodney was very educational and rewarding. This is our first "real" home purchase, that required substantial help from a home lender. Thanks again for the tremendous help.
Mike & Cathey
Reply from Rodney Reeves
June 25th, 2026 08:31 PM
Michael, I'm grateful to know that you found the experience educational and rewarding, especially for such an important milestone as your first home purchase. It was my pleasure to provide the substantial help needed from a home lender. Thank...
read more
Prompt response to any questions and feeling like you had my back.
Reply from Rodney Reeves
June 25th, 2026 01:13 PM
Eleisha, I'm grateful to hear that my responses to your questions were prompt and that you felt supported throughout the process. It's important to me that you feel confident and backed up every step of the way. Thank you for sharing your positive...
read more
1–10 of 251
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.