First Horizon Bank - Knoxville, TN's Cover Image
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First Horizon Bank - Knoxville, TN

Knoxville, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(901) 523-4883
Knoxville, TN
https://www.firsthorizon.com/
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5 Star
94%
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4%
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Reviews from Web
  • for
    Karen Hackney
    Encompass
    C
    Christopher S S
    Knoxville, TN
    Posted on May 1st, 2026 12:26 PM
    and the entire first horizon team continually went above and beyond. I can't say getting a mortgage was a pleasant process, but they made it as easy as possible and always ere and supportive in addition to being helpful.nd supportive in addition...
    read more
    Reply from Karen Hackney
    May 4th, 2026 12:43 PM
    Thank you for your kind words, Chris. It's great to hear that you felt supported throughout the process. If you need any further assistance, please feel free to reach out.
  • for
    Karen Hackney
    Encompass
    G
    Gabriela H
    Vestavia, AL
    Posted on April 16th, 2026 01:51 PM
    Great fianncing options. We met our deadlines.
    Reply from Karen Hackney
    April 20th, 2026 03:15 PM
    Gabriela, I'm glad to hear that you found our financing options great and that we were able to meet your deadlines. Your feedback is truly appreciated, and I'm thankful for the opportunity to assist you.
  • for
    Karen Hackney
    Encompass
    L
    Leslie D S
    Fairhope, AL
    Posted on March 12th, 2026 12:47 AM
    Karen is so easy to work with- she is straightforward and always willling to answer any and all questions. She (and her team) make the process as easy as possibl.
    Reply from Karen Hackney
    March 12th, 2026 07:01 PM
    I'm grateful for your kind words, Leslie. It's my goal to provide clear and straightforward assistance, and I'm glad to hear that it was helpful. If you have any more questions or need further assistance, feel free to reach out at any time.
  • for
    Karen Hackney
    Encompass
    T
    Timothy W B
    Maryville, TN
    Posted on March 3rd, 2026 02:10 PM
    It took 3 months, the number of documents required seemed a little excessive.
    Reply from Karen Hackney
    March 3rd, 2026 02:57 PM
    I'm glad to hear from you, Timothy. I understand that the process took longer than expected and required many documents, which happens sometimes with unique loan situations. I appreciate your patience throughout the experience and am always...
    read more
  • for
    Karen Hackney
    Encompass
    E
    Eric D
    Rocky Top, TN
    Posted on February 24th, 2026 04:03 AM
    All great ....
    Reply from Karen Hackney
    February 24th, 2026 02:23 PM
    Thank you for the positive feedback, Eric. I'm glad to know that everything met your expectations. If I can assist you further, please feel free to reach out.
  • for
    Karen Hackney
    Encompass
    B
    Bethany C
    Pea Ridge, AR
    Posted on February 20th, 2026 03:57 PM
    Responsive staff
    Reply from Karen Hackney
    February 24th, 2026 02:24 PM
    I'm glad to hear that you found the staff responsive, Bethany. I always aim to ensure that our customers feel supported. If there’s anything else I can assist you with, please feel free to reach out.
  • for
    Karen Hackney
    Encompass
    M
    Mihaela S
    Bradenton, FL
    Posted on February 16th, 2026 02:38 PM
    Karen was great and very helpful!
    Reply from Karen Hackney
    February 24th, 2026 02:26 PM
    I appreciate your kind words, Mihaela. I'm glad I could assist you again and make your experience a positive one. As always, feel free to reach out anytime.
  • for
    Karen Hackney
    Encompass
    T
    Thomas E D
    Piggott, AR
    Posted on January 19th, 2026 02:15 PM
    Karen and her team are absolutely on top of everythin, making this an excellent experienc.
    Reply from Karen Hackney
    January 20th, 2026 01:51 PM
    It's great to work with you again and to know that you had a positive experience, Thomas. I’m glad that everything met your expectations. Your feedback is truly appreciated. If you need further assistance, feel free to reach out.
  • for
    Karen Hackney
    Encompass
    M
    Matthew M C
    Knoxville, TN
    Posted on January 19th, 2026 01:51 PM
    Really enjoyed working with Karen and Kim. Great communication. They simplified everything.
    Reply from Karen Hackney
    January 20th, 2026 01:50 PM
    I'm glad to hear that you had a positive experience, Matthew. It was a pleasure to work with you, and I'm pleased that our efforts in communication and simplicity made a difference for you. If you have any more questions or need further assistance,...
    read more
  • for
    Karen Hackney
    Encompass
    R
    Rebekah B
    Bulls Gap, TN
    Posted on January 9th, 2026 04:46 PM
    Easy process and great service.
    Reply from Karen Hackney
    January 9th, 2026 06:13 PM
    I'm pleased to hear that you found the process easy and the service great, Rebekah. It’s my aim to make sure everything goes smoothly for you. If you need assistance in the future, feel free to reach out.
    • 31–40 of 199
    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.