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First Horizon Bank - Knoxville, TN
Knoxville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Great communication, great rates, great people to work with. Would recommend.
Reply from Karen Hackney
August 31st, 2026 08:45 PM
Thank you so much, Lauren, for your kind words! I'm pleased to hear that you enjoyed our communication and rates. Your recommendation means a lot to me.
I worked with Karen and Kim Jarrard, my rep for private banking. It was such a seamless process! Great customer service and great communication!
Reply from Karen Hackney
August 28th, 2026 10:13 PM
Endi, I'm so pleased that we were able to help you navigate this process. We strive to provide great customer service and communication, so your kind words mean a lot. Thank you for sharing your experience!
Getting through with loan.
Reply from Karen Hackney
August 13th, 2026 03:18 PM
Hardial, I'm so glad we were able to help you navigate through the loan process. It was great working with you. Thank you for sharing your positive experience.
Karen was awesome to work with, as was everyone involved with this mortgage process. From the start to the close the communication was excellent, the process was clear, and they were very responsive to my questions and concerns. Would highly...
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Reply from Karen Hackney
August 6th, 2026 05:11 PM
Brian, I'm so glad to hear that you had a positive experience! I appreciate your kind words and am thankful for your recommendation. If you ever have more questions or need assistance in the future, feel free to reach out.
Easy communication, prompt
Reply from Karen Hackney
July 31st, 2026 03:24 PM
Don, I appreciate your kind words. It's great to know that you found the communication easy and prompt. If there's anything else I can assist you with, feel free to reach out.
I recieved all the information I needed.
Reply from Karen Hackney
July 29th, 2026 01:04 PM
Eric, I'm pleased to hear you received all the information you needed. If there's anything else I can do for you, feel free to reach out.
Karen was extremely communicative and helpful. She made the process easy to understand and helped us close in a very short time!
Reply from Karen Hackney
July 21st, 2026 02:53 PM
Katie, I'm grateful for your kind words, and I'm pleased to hear that I could make the process easier. Thank you for sharing the great feedback. Please reach out if you need anything.
Karen and her team were excellent, and helped us turn around a very quick closing window for an out-of-state home. They were communicative and helpful up to and through closing.
Reply from Karen Hackney
July 21st, 2026 02:51 PM
Matthew, I'm so glad to hear the great feedback. I appreciate your kind words, and I'm happy that our communication and support met your expectations. Please feel free to reach out if you need anything in the future.
This is the fourth home loan I have applied for and received to purchase a home and the process was the most streamlined, efficient and stress free, despite our other three all being with the same mortgage loan officer out of state. I could...
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Reply from Karen Hackney
July 21st, 2026 02:48 PM
Christina, I'm truly glad to hear that your home loan process was efficient and stress-free. It's wonderful to know that our communication and service met your needs, especially given your demanding schedule. I'm grateful for your kind words...
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Recommend the physician loan
Reply from Karen Hackney
July 7th, 2026 08:26 PM
Catherine, thank you for your positive feedback. I appreciate you taking the time to share. If you have any more questions or need assistance in the future, feel free to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.