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First Horizon Bank - Knoxville, TN
Knoxville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Karen is fantastic!!!
Reply from Karen Hackney
September 5th, 2025 01:24 PM
I'm glad to hear you've had a great experience, Benjamin! If you ever need assistance in the future, feel free to reach out.
Karen went above and beyond. She responded to everything extremely quickly and competently. She would email, text, and/or call as appropriate, which I appreciated.
Reply from Karen Hackney
September 5th, 2025 01:24 PM
Thank you, Gregory, for sharing your experience. I'm glad to hear that my communication style was helpful to you. It's important to me to be responsive and attentive to your needs. If there's ever anything else you need assistance with, feel...
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Thank you to the whole team!
Reply from Karen Hackney
September 5th, 2025 01:25 PM
I genuinely appreciate your kind words, Mark. It's rewarding to hear that the team made a positive impact. If there's anything else I can do for you in the future, please don't hesitate to reach out.
Super easy to work with and made the process as smooth as possible!
Reply from Karen Hackney
September 5th, 2025 01:25 PM
I'm pleased to hear that the process went smoothly for you, Sara. Working together so effectively was a priority for me, and I'm glad it made a difference. If you need anything else, feel free to reach out.
Karen has been such a great help! She made us feel comfortable throughout the process and we were always in the loop
Reply from Karen Hackney
September 5th, 2025 01:26 PM
I'm really pleased to hear that you felt comfortable and well-informed during the process, Tyler. It's important to me that my clients feel at ease and stay updated. Thank you for your kind words and the positive review! If there's anything...
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Karen was very easy to contact, and was just absolutely great to work with. She helped us every step of the way!
Reply from Karen Hackney
September 5th, 2025 01:26 PM
I'm glad to hear that you had a positive experience, Jared. It was a pleasure assisting you throughout the process. If you have any further questions or need assistance in the future, please feel free to reach out.
The reassurance and commitment to helping us get into our dream home.
This was our second time using Karen Hackney as our mortgage loan officer. She has great communication and was there by our side through the entire home buying process from start to finish. She is extremely knowledgeable and is great at what...
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Reply from Karen Hackney
September 5th, 2025 01:27 PM
Thank you so much, Breann, for your kind words. I'm truly appreciative of your trust and am glad I could assist you throughout the home buying process. If there's ever anything else you need in the future, don't hesitate to reach out.
Karen was great to work with, always available, kind, and high quality service
Reply from Karen Hackney
September 5th, 2025 01:27 PM
I'm thankful for your kind words, Sasha. It's reassuring to know that my efforts to provide attentive and quality service are appreciated. If there's anything more I can assist you with, please feel free to reach out.
Great Communications and follow-up
Reply from Karen Hackney
September 5th, 2025 01:27 PM
I'm pleased to hear that you appreciated the communication, Gregory. It's important to me that you feel supported and informed throughout our interactions. If there's ever anything more I can do for you, please feel free to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.