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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Super smooth process from initial pre approval all th e way through closing. Team is highly efficent / responsive which I love to see.
i would work with FH again !
Reply from Heather Roberts
May 7th, 2026 08:24 PM
Nicholas, I'm glad to hear that the process went smoothly from start to finish. It's great to know that our team's efficiency and responsiveness made a positive impression. I look forward to the opportunity to work with you again in the future!...
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Thank you Heather for helping me to get into my first home in record time! Heather and Anisa are the best!
Reply from Owner
May 6th, 2026 12:32 PM
Madison, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Heather helped me get into my first home in record time! I am so grateful for her hard work and strong , effective communication. Thank you Heather!
Reply from Heather Roberts
May 7th, 2026 08:24 PM
Madison, I'm very happy to hear that my communication and efforts helped you move into your first home quickly. I'm grateful for your kind words, and it was a pleasure to assist you through this significant milestone. If you need anything else...
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Heather was exceptional to work with! As soon as we reached our we immediately got a response. I often don't do surveys but my hudband raved about Heather . very great experience!
Reply from Heather Roberts
May 7th, 2026 08:25 PM
Kelly, thank you for sharing your experience! I'm happy to hear that my responsiveness and support made such a positive impression on both you and your husband. It's appreciated to know you had a good experience working with me. If there's...
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Heather was great with communication
Reply from Heather Roberts
May 7th, 2026 08:25 PM
Aaron, I appreciate your feedback! I'm glad to hear that you found my communication helpful. If there's anything else you need, feel free to reach out.
Heather Roberts has received a review with 5 star rating from Jestine A
Reply from Owner
May 7th, 2026 08:25 PM
Jestine, thank you for your positive rating! I'm glad to know you had a great experience with First Horizon Bank.
Heather answered all of our questions and responded quickly. She was very helpful and knowledgeable throughout the home loan process. We are grateful for her services!
Reply from Heather Roberts
May 7th, 2026 08:26 PM
Jestine, I appreciate your kind words and am glad to hear that I could assist you throughout your home loan process. It was a pleasure to help answer your questions quickly and provide the support you needed. If you have any more questions...
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Everything!
Reply from Heather Roberts
May 7th, 2026 08:26 PM
Patrick, I appreciate your enthusiastic feedback! I'm glad to hear that you had such a positive experience. If there's anything more I can do for you, please let me know.
Heather Roberts has received a review with 5 star rating from Alex W
Reply from Owner
April 17th, 2026 08:09 PM
Alex Wiggins, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Heather Roberts at First Horizon was great to work with. She was helpful, easy to reach, and made the mortgage process a lot less stressful. She answered my questions, stayed on top of everything, and helped things move along smoothly. I’d...
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Reply from Heather Roberts
May 7th, 2026 08:27 PM
Felix, I appreciate your kind words and am glad to hear that I could help make the mortgage process less stressful for you. Ensuring smooth progress and being available to answer your questions is important to me. Thank you for recommending...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.