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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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I highly recommend working with Heather and her team. What a smooth process for my fist time purchasing a home. Heather is very responsive and gets the job done. You won't be disappointed.
Reply from Heather Roberts
June 12th, 2024 01:54 PM
Thank you so much for your kind words, Casey. I'm glad to hear that you had a smooth process with your first home purchase. It was a pleasure working with you and I'm happy I could help make the experience positive. Thanks again for choosing...
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Heather and team went above and beyond to get our loan processed in a record amount of time. We are so grateful for the care and attention the entire team put in to make the process as efficient and easy as it was. THANK YOU!
Reply from Heather Roberts
June 12th, 2024 01:42 PM
I'm thrilled to hear you found the loan process efficient and easy, Amee. My team and I at First Horizon Bank always strive to go above and beyond for our valued customers. Your feedback means a lot to us and we're grateful for your kind words....
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The communication and dedication to complete this loan in a tight window was incredible!
Reply from Heather Roberts
June 12th, 2024 01:43 PM
I'm thrilled to hear that you had a positive experience with your loan process, Joseph! Achieving our customer's expectations within a tight timeframe is always one of our primary goals at First Horizon Bank. Your feedback is so appreciated,...
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Great people , great service and communication was the plus . Thanks again for helping me through this journey.
Reply from Heather Roberts
June 5th, 2024 02:11 PM
Thank you so much for your kind words, Wilson! It was a pleasure to help you through this journey. Your feedback about the service and communication at First Horizon Bank is greatly appreciated and it's wonderful to hear that you had a positive...
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Excellent communication throughout the process. Detailed and clear explanation of options. Worked through questions w/ HOA as needed.
Reply from Heather Roberts
May 29th, 2024 03:20 PM
I'm thrilled to hear that you had such a positive experience, Mark. Your feedback means a lot to me and First Horizon Bank. I'm glad I could assist you by providing clear explanations and helping with your queries and HOA concerns. Your satisfaction...
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Very personable and willing to help and explain things for nervous homebuyers. Everything was explained with detail and I was able to call or email with a quick reply.
Reply from Heather Roberts
May 17th, 2024 02:47 PM
I'm delighted to hear that you had a positive experience, Meredith. Guiding clients like you, especially first-time homebuyers, through the process in a way that's clear and understandable is a top priority for me. It's great to know that I...
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Everyone me and my wife had the pleasure to work with made such an amazing effort and made us so comfortable throughout a would be stressful process. Really grateful for all the outstanding support.
Reply from Heather Roberts
May 16th, 2024 01:00 AM
Thank you so much for your kind words, Zak. It was a pleasure working with both you and your wife. At First Horizon Bank, we always strive to make our processes as smooth as possible for our clients. I'm thrilled to hear that you felt comfortable...
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I am so happy I chose First Horizon Mortgage with Heather Roberts. She and Anisa communicated effectively and supported us as first time buyers. Thank you!!
Reply from Heather Roberts
September 19th, 2024 03:09 PM
I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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Heather and her team are amazing!!! Efficient, dedicated, and always on top of their game. I never worry about a buyer qualifying when Heather is handling the loan.
Reply from Heather Roberts
April 19th, 2024 12:51 AM
Thank you so much, Stacey, for your glowing review and the five-star rating. My team and I at First Horizon Bank always strive to provide efficient, dedicated service to all of our clients. We deeply appreciate your trust in us regarding the...
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Heather Roberts has received a review with 5 star rating from Sonja S
Reply from Owner
January 8th, 2025 04:27 PM
I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.