First Federal Bank - Daphne, AL

Daphne, AL

4.97

(325)

Mortgage

Contact Info

(205) 391-6700

Daphne, AL

https://www.1stfed.com/

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4.97

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clear and detailed instructions. very understanding and patient with me not knowing all the steps of home owning.

Reply from Lauren Harvell

August 6th, 2024 03:26 PM

Thank you so much for the excellent review, Andrew! It was my pleasure to assist you with your home purchase. I understand that the process can be complex, particularly for first-time homeowners. I'm glad that you found my instructions detailed...

Good communication, although I would prefer a phone call rather than a text. Closing was executed quickly and with an excelent outcome.

Reply from Lauren Harvell

August 3rd, 2024 01:53 PM

I'm thrilled to hear that you had a positive experience with your loan purchase, David! I appreciate your feedback on communication preferences and will make a note to use phone calls over texts for future interactions. I'm glad the closing...

Miss Harvell made everything so easy.

Lauren was friendly, professional, and informative the whole time. She kept me in the loop and kept me notified. I would recommend her to anyone.

Reply from Lauren Harvell

July 10th, 2024 01:45 AM

I'm thrilled to hear such positive feedback, Teresa! Ensuring you remained informed and comfortable during your purchase process was my top priority. It was a pleasure to work with you and assist in reaching your financial goals. If you, or...

Lauren was fantastic. She was extremely responsive to questions and concerns. She educated me on the process throughout and kept me updated. Ultimately, took on any setbacks (there’s always something) and still got the funds to closing on time....

Reply from Lauren Harvell

July 4th, 2024 02:47 PM

Thank you so much for your kind words and great review, Aaron! I'm delighted to hear that you felt well-informed and supported throughout the process. It's always my goal to ensure our clients feel at ease and understand every step. I'm especially...

Lauren was wonderful to work with though the entire process!

Reply from Lauren Harvell

June 11th, 2024 03:00 AM

I'm thrilled to hear that you had a positive experience throughout your purchase process, Alec. Ensuring your satisfaction has always been my top priority. It was a pleasure to work with you too. Thank you for the excellent rating and for choosing...

Lauren was very communicative and helpful through the loan process

Reply from Lauren Harvell

June 10th, 2024 08:05 PM

I'm really thrilled to hear that you found the loan process to be communicative and helpful, William. It was my pleasure to assist you with your purchase. Knowing that you've rated your experience with me and First Federal Bank a 5-star one...

We had the pleasure of working with Lauren and cannot recommend her highly enough. From the very beginning, Lauren impressed us with her professionalism, expertise, and unwavering dedication to our project. Her attention to detail and ability...

Reply from Lauren Harvell

June 8th, 2024 01:57 PM

Hi Ariane, thank you so much for this glowing review! I am genuinely overwhelmed by your kind words. It was an absolute pleasure working with you on your purchase project. I strive to keep my clients informed and comfortable throughout the...

Lauren always goes above and beyond to be certain to explain everything fully. When issues arise, she quickly offers alternatives to keep the process moving forward. I highly recommend Lauren and First Federal Bank!

Reply from Lauren Harvell

June 4th, 2024 10:58 PM

Thank you so much, James, for sharing your positive experience and for recommending me. I'm thrilled to hear that you felt well-informed throughout the process and that you appreciated my efforts to keep things moving smoothly, especially when...

Lauren was very knowledgeable. She was able to answer all of my concerns. We were able to wrap up this loan and a short period of time.

Reply from Lauren Harvell

May 13th, 2024 11:41 AM

Sheila, thank you so much for your 5-star review! I'm thrilled to hear that you were satisfied with the loan process and that I was able to provide the necessary information to address all your concerns. It's always my goal to make sure things...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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