First Community Mortgage - Grand Rapids, MI

Grand Rapids, MI

4.86

(655)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 464-8626

Grand Rapids, MI

https://www.firstcommunitymortgage.com/grand-rapids-mi

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.86

(655)

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5 Star

94%

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1 Star

Neil was personable and knowledgeable.

Reply from Neil Siebert

February 3rd, 2026 03:16 PM

I'm pleased to hear that you found me personable and knowledgeable, Miranda. If you have any more questions or need further assistance with your purchase through First Community Mortgage, please feel free to reach out. Thank you for your review....

Stephany makes everything that seems overwhelming feel so easy. she never stops helping all the way through the process and you never feel alone while going through the process

Reply from Stephany Stowell - First Community ...

January 27th, 2026 09:09 PM

Cory, it's great to hear that I could help make the process feel more manageable for you. Providing consistent support and ensuring that my clients always feel accompanied is something I strive for. If there's anything else you need in the...

I talked to several lenders with zero help before someone mentioned giving stephany a call . From the first call to closing day she Was nothing but helpful and walked me through everything step by step. Cannot reccomend enough!

Reply from Stephany Stowell - First Community ...

January 23rd, 2026 04:40 PM

Thank you for the amazing review! It means a lot to hear that you felt supported from our first call through closing day. Helping clients feel informed and confident every step of the way is always my goal. I’m so glad I could be part of your...

Quick response time, clear communication, pleasant interactions, trustworthy and competent.

Reply from Neil Siebert

January 27th, 2026 01:26 PM

I'm pleased to know that you found the response time and communication clear, Nathan. It's great to hear that your interactions were pleasant and that you felt you could trust the process. If you have any further questions or need assistance...

Absolute amazing communication. Made the process very clear.

Reply from Neil Siebert

January 19th, 2026 07:37 PM

I’m glad to hear that the communication was clear throughout your process, John. If you have any questions or need further assistance moving forward, feel free to get in touch. Thank you for choosing First Community Mortgage for your purchase....

Julie listened to what we needed and were looking to try to do with the morgage. She explained the whole process to us with great detail and offered guidance when we asked. She made sure we got the absolute best payment and interest rate. Overall...

Reply from Julie Smith - First Community Mortg...

January 4th, 2026 06:08 PM

I appreciate the opportunity to work with you on your mortgage, Emily! It’s wonderful to know that my explanations and guidance were helpful throughout the process. Ensuring that you receive the best payment and interest rate is always a priority...

Great communic and follow through

Reply from Julie Smith - First Community Mortg...

December 30th, 2025 03:12 PM

Thanks Aaron! We'll have to all meet up soon!

Matt's communication was excellent.

Reply from Matt Slater

January 2nd, 2026 08:50 PM

I'm really glad to hear that you were satisfied with how I communicated during your purchase process, Carla. Clear communication is something I truly prioritize, and it’s great to know it made a difference for you. If you have any further questions...

Thank you for all the

Reply from Neil Siebert

December 31st, 2025 02:00 PM

I appreciate your feedback, Rebecca. If there's anything further I can do to assist you or any questions you might have about your purchase process, please don't hesitate to get in touch. Thank you for choosing First Community Mortgage.

The team was very helpful in getting all my information on a tight timeline.

Reply from Julie Smith - First Community Mortg...

December 23rd, 2025 10:11 PM

Thank you Thomas! It was wonderful working with you and I'm so happy you are able to spend Christmas in your new home! If there is anything you ever need please reach out to me:)

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About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Eastern Standard Time (EST)

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