First Community Mortgage - Grand Rapids, MI

Grand Rapids, MI

4.86

(655)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 464-8626

Grand Rapids, MI

https://www.firstcommunitymortgage.com/grand-rapids-mi

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

View All days

Search Reviews

Write a Review

4.86

(655)

Filter by Date

Range

Filter by Rating

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Julie was incredibly helpful throughout the closing process. As a first time homebuyer, I imagined the process to be a lot more daunting, but she was so communicative and prepared us well on what to expect and explained everything along the...

Reply from Julie Smith - First Community Mortg...

March 30th, 2026 07:35 PM

I'm so happy to know that my support made the closing process easier for you! It’s important to me that you felt informed and at ease. I'm so excited for you and can't wait to come see you! If any questions come up in the future, I will be...

so friendly and always kept us in the loop.

Reply from Julie Smith - First Community Mortg...

March 30th, 2026 12:23 PM

Thank you Arel! I'm so glad everything worked out! I'm so happy for you and Abby!

Julie helped us catch the lower interest rate so we could refinance. She is knowledgeable and quick to respond to questions and follows up well with and concerns or issues. Things were smooth for the refinance she helped us get it done during...

Reply from Julie Smith - First Community Mortg...

March 26th, 2026 01:00 PM

I'm so very grateful to have the opportunity to work with you and Jacquelyn again! I'm glad I could help you secure a lower interest rate and ease some of the stress during your journey. Should you have any more questions or need anything in...

Very quick and easy, had lots of help and was able to get things done.

Reply from Neil Siebert

March 27th, 2026 04:40 PM

It’s great to know that the process was quick and easy, and that you felt well-supported throughout, Madison. If there's anything else you need or any questions you have about your purchase at First Community Mortgage, I'm here to assist. Thank...

Julie is an absolute gem and so helpful! she communicated everything in a way we could understand and was just so lovely to work with! We love Julie and her team!

Reply from Julie Smith

March 25th, 2026 04:59 PM

I truly appreciate your kind words about your refinancing experience, Kristen. It's important to me that my communication is clear and helpful. Knowing it was a positive process for you means a lot. If there’s anything else you need, feel free...

The whole process was great Julie was extremely helpful and I never had any doubts in my mind.

Reply from Julie Smith - First Community Mortg...

March 20th, 2026 01:55 PM

Emilio, it's wonderful to know you found the process smooth and felt supported throughout. I strive to ensure clarity and confidence in each step, and I'm pleased that this was your experience. Should you have any future questions or needs,...

Everything was explained really well and the whole process was straight forward and easier than I expected

Reply from Neil Siebert

March 23rd, 2026 03:10 PM

I'm glad to hear that everything was explained clearly and that the process was easier than you anticipated, Christopher. If you have any further questions or need assistance with your purchase at First Community Mortgage, please feel free...

It was great

Reply from Andrea Wilson - First Community Mor...

March 16th, 2026 06:06 PM

Thank you for taking the time to complete this survey - I appreciate it very much! It was such a pleasure working with you - looking forward to the next one!

Andrea was available to us anytime we needed her. She was incredibly communicative and responsive throughout the entire process. Best of all, she was able to match a very competitive rate with no points! We couldn’t be happier with our experience....

Reply from Andrea Wilson - First Community Mor...

March 11th, 2026 12:30 AM

Thank you for the kind words and for taking the time to complete the survey - I truly appreciate it! I am here if you need anything down the road.

Andrea Wilson was very personable and friendly and made the task of obtaining a mortgage, which felt so intimidating, feel so easy and normal to do. She also handled our communications with so much understanding and patience as we locked in...

Reply from Andrea Wilson

March 11th, 2026 12:31 AM

Thank you so much for the kind words & for setting aside time to complete a survey. I really appreciate it! I am here to help if you all should need anything down the road.

51–60 of 655

About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Eastern Standard Time (EST)

Disclaimer