First Community Mortgage - Grand Rapids, MI

Grand Rapids, MI

4.86

(655)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 464-8626

Grand Rapids, MI

https://www.firstcommunitymortgage.com/grand-rapids-mi

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.86

(655)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

He was great and answered all the questions quickly and was able to help us with all the documents for our new home thank u again

Reply from Neil Siebert

September 1st, 2024 06:38 PM

I'm happy you enjoyed your experience and I'm looking forward to having you again as a customer for life. Thank you for the review!

I know this may have been out of Julie's control but the last week was very stressful. More communication would have eased my anxiety as I would know what was happening when. I do not like things being out of my control, especially when it...

Reply from Julie Smith

September 1st, 2024 12:11 PM

Thank you for taking the time to complete our survey on your experience with First Community Mortgage.

Everything was more than perfect! Great experience! Thank you!

Reply from Matt Slater

September 1st, 2024 12:07 PM

Thank you for the perfect rating! It was a pleasure working with you.

Julie is extremely knowledgeable and went above and beyond to ensure that my wife and I knew all of the options for our second home. Without Julie's expertise we would not have known about an option that will save us a lot of money in the long...

Reply from Julie Smith

August 31st, 2024 12:43 PM

Thank you for the perfect rating! It was a pleasure working with you.

Julie Smith - First Community Mortgage - NMLS ID 441762 has received a review with 5 star rating from Andrew C

Reply from Julie Smith

August 31st, 2024 12:32 PM

Thank you for the 5-Star review. If you need anything, feel free to give me a call.

Stephany is awesome. She is always so willing to help you no matter the time of day. This is the 3rd mortgage she has helped us with. We follow her no matter where she is. She is professional, but has a way of making you feel like you have...

Reply from Stephany Stowell

August 29th, 2024 01:54 PM

Thank you so much for the kind words, Kaylie. It's always a pleasure to assist you with your mortgage needs. I truly appreciate your loyalty and it's been a joy to watch you progress on your homeownership journey. Your feedback means a lot...

Stephany was a pleasure to work with. She communicated every step of the process. She completed my loan in 2 weeks with no trouble at all. In fact she had my loan ready to close before the seller was ready to close. Great service, excellent...

Reply from Stephany Stowell

August 29th, 2024 01:56 PM

Thank you so much, Todd! I'm happy to hear that you had such a positive experience. I always try to make the process as smooth and enjoyable as possible, so it's great to hear that I succeeded. Your kind words mean a lot to me. I'm looking...

Great communication, made the process easy.

Reply from Stephany Stowell

August 29th, 2024 01:58 PM

Thank you so much, Robert, for the wonderful rating and for taking the time to share your positive experience! I'm thrilled to hear that you found our communication effective and the process easy. I always strive to provide the best service...

Things were simple and easy with Andrea! I never once was unsure about anything, and had complete confidence in her and the home buying process.

Reply from Andrea Wilson - First Community Mor...

August 26th, 2024 02:44 PM

Thank you for taking the time to post a review and thank you for the kind words!

Matt did an amazing job for us! He was very patient, and took the time to explain the process to us step by step. He offered us different loan options and helped us choose the best one. He and his assistant Kim were always there when we needed...

Reply from Matt Slater

August 29th, 2024 01:09 PM

I really appreciate the feedback and am looking forward to working with you again!

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About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Eastern Standard Time (EST)

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