First Federal Bank, Overland Park, KS

Efficient

Mike was helpful and answered all of my questions. This is my second time working with him. I was disappointed in the web based system to collect information as I had difficulty uploading some information which made the process much longer...

Ryan West and BNC National Bank offered me a great VA refi loan. Not only was I very impressed with Ryan's quickness to all my questions but also to closing of the loan on time. The best loan experience I ever had. Would definitely do it again....

Chris was very helpful with any questions I had and always got back to me in a timely manner.

Mike provided outstanding support throughout the refinancing. He anticipated my questions and is clearly has great expertise. The on line application system is extremely easy to use and kept me informed of progress throughout.

He was very patient and informative. Kept us up to date on what is happening and what needed to be done.

Excellent communication. No complaints at all.

Farrell and his team made my refinance a breeze during COVID-2020. Thank you!

More detailed information on updates and thorough reading of my emails. Which would have helped answer multiple questions, resolving certain concerns in a timely fashion.

Farrell and his team are professional, courteous, knowledgeable and prompt ... what else could you ask for.