First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Vic had great communication throughout the process and made sure we were ready to close on time. Everything went extremely smooth.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear that you felt well informed and prepared throughout our process, Devin. Ensuring a smooth and timely closing is always my priority. Thank you for your kind review and for choosing to work with us at First Federal Bank....
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Vic had great communication throughout the process and made sure we were ready to close on time (30 day close and they got started on day 3 after I changed lenders). Everything went extremely smooth.
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Vic was very helpful! He is highly knowledgable and kept us updated every step of the way. He communicates effectively and always responded in a timely manner.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you so much for your positive feedback, Laura! I'm thrilled to hear that you found my service helpful and that communication was smooth throughout. I strive to keep my clients well-informed and comfortable at every step of the process....
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Michelle went the extra mile to get me the best rate possible and to make sure that everything was documented and secure.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you had such a positive experience, Bryant. It's always my goal to go the extra mile for our valued customers at First Federal Bank. Ensuring that you received the best rate possible and that everything was documented...
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David provided detailed information, setting my expectations by providing ETAs and relaying information in a way that I'd understand. Furthermore, David proactively checked in with me during the loan process to ensure we were always on the...
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Reply from Owner
September 7th, 2022 12:00 AM
Thank you for the 5-star review, Julie! We're so happy to hear, you had a great experience working with David. If there is anything else we can help with, please don't hesitate to reach out. - Chad Cronk, Home Loans President
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Too hands off. No proactive check ins. Many, many confusing and vague requests for data. Need to be more specific about what they are asking for. Honestly I would have gone with another firm if I’d known how hands off this was going to be....
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Y’all were on top of everything, patient with the circumstances that drew out the process way too long, and quick to get it wrapped up once the builder was finally ready. We also appreciated your ability to extend the rate lock given the uncertainty...
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you Ashley for the great words and i hope you enjoy your new home!
have a great rest of 2022.
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John was very informative & transparent
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John was always available and knowledgeable. This was best experience I’ve had in all my home buying.
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Brian worked so hard to get the loan completed in our quick timeframe. He was responsive and courteous, going above and beyond to make sure everything got completed.
6221–6230 of 14192
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.