First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Jayme does a fantastic job making sure we felt comfortable during entire process. I was looking between Gate City, Station, Bravera and Dakota Community Jayme was the reason we chose BNC. I would be very disappointed if I didn't see her get...
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Michelle and Rebecca were Rockstars at walking us step by step through EVERY bit of this process!! They are Amazing and we will never choose anyone but Michelle!
Reply from Michelle Self
September 12th, 2026 12:23 AM
I am truly touched by your kind words, Amy. It was a pleasure to assist you throughout the process at First Federal Bank. It's always our goal to provide the best service to help our clients every step of the way. Thank you for placing your...
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Mike always responds promptly and will explain anything you may be unclear of until you are comfortable.
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John was GREAT! A good listener, good at explaining, and friendly. I started with another lender that my agent recommended. That person was very knowledgeable but made me feel rushed and pushed and kept giving her unsolicited opinions. John...
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Smooth transaction from start to finish!
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Vic was great getting us the best rate at the lowest cost. Communication and overall experience was fantastic. I would definitely recommend reaching out to him if you are looking for a lender.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Christian, your feedback is greatly appreciated! I'm thrilled to know that you found the communication and overall experience to be fantastic. I'm always here to provide the best rates and lowest costs. It's my goal to make everyone's lending...
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Michelle was always polite, responsive and very prompt. She even gave us her mobile phone number so we could text her and questions we had. She always responded quickly and informatively at any time of day, even weekends. Wonderful customer...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
Thank you so much for your kind words, David. I'm thrilled to hear that you had such a positive experience with me at First Federal Bank. I'm always here to assist you, no matter the time or day. Your feedback makes all the hard work worthwhile....
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Overall great experience. Quick to respond & knowledgeable.
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Anytime of the day I received the best service from Mr Scott Austin! He kept me informed, answer all my questions, advised me with on questions I had.
The best overall banking experience I've had.
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This is not Mike’s fault, but someone from his office kept asking us to upload the exact same documents that had been uploaded already. We kept getting tasks for it. It was just a nuisance that we kept getting emails to do something that was...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.