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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Mable G
    Romeoville, IL
    Posted on June 11th, 2026 01:22 PM
    Walter addressed all my concerns in a timely fashion, was patient and personal. While my experience with Walter was great, dealing with your finance and underwriting team was a disaster. I was treated like a criminal.
    Reply from Michael Zerr
    June 16th, 2026 02:01 PM
    Mable, we appreciate your feedback and are pleased to hear that Robb provided you with great service. However, we're sorry to learn about your experience with our finance and underwriting team. Please reach out to us directly so we can address...
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  • A
    Anthony R
    Milwaukee, WI
    Posted on June 10th, 2026 09:25 PM
    John was very informative and helped me with the entire process . He worked with us through the porcess to get us a great deal. Would recommend John to anybody looking for a great mortgage lender.
    Reply from John OGorman
    September 12th, 2026 12:23 AM
    I'm grateful for your kind words, Anthony. It's wonderful to know that you found my support informative and helpful throughout the process. I'm pleased I could assist you in securing a great deal, and your recommendation means a lot to me....
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  • L
    Lauren J S
    Astoria, OR
    Posted on June 10th, 2026 06:11 PM
    he was super helpful & answered all the questions we had. He also helped us be able to close on our first home 1 week earlier than the original closing date :)
    Reply from Matt Hering
    September 12th, 2026 12:26 AM
    Lauren, I'm pleased to hear that I was able to help you close on your first home earlier than planned and answer all your questions. If there's anything else I can assist you with, please reach out.
  • A
    Adrienne C
    Douglasville, GA
    Posted on June 10th, 2026 12:50 PM
    Nick was very present throughout the process and relayed updates within a timely manner! I appreciated this as it game me flexibility to make things happen on my end. He was also very knowledgeable about interest rates, IRRL, points and what...
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    Reply from Nick McClain
    September 12th, 2026 12:29 AM
    Adrienne, thank you for your thoughtful review. I'm glad my updates and insights on interest rates and IRRL were helpful to you. Your appreciation means a lot, and I wish you the best as well. If you ever need further assistance, please feel...
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  • M
    Michael C
    Norfolk, VA
    Posted on June 9th, 2026 06:01 PM
    Great rates and communicative during the process
    Reply from Mike Coughlin
    September 12th, 2026 12:16 AM
    Michael, I'm grateful for your feedback. It's good to know you appreciated the rates and communication throughout the process. If there's anything else you need, please don't hesitate to reach out.
  • Encompass
    J
    Jennifer P S
    Flagstaff, AZ
    Posted on June 9th, 2026 01:16 PM
    Custom service
    Reply from JR Mills
    September 12th, 2026 12:28 AM
    Thank you, Jennifer, for highlighting our customer service. I'm glad it made a positive impact on your experience. If there's anything else I can assist you with, please feel free to let me know.
  • B
    Benjamin P
    Jessup, MD
    Posted on June 9th, 2026 12:38 PM
    Jennifer was very informative and helpful when I needed questions answered about the loan process.
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    Benjamin, I'm glad I could provide the information and assistance you needed during the loan process. If you have any more questions or need further help, feel free to reach out.
  • F
    Faye A D
    Humble, TX
    Posted on June 9th, 2026 03:36 AM
    Slow response with only asking one or two questions at a time that overall slowed and delayed the closing process
    Reply from Michael Zerr
    June 16th, 2026 02:01 PM
    Faye, we're sorry to hear about the delays you experienced during your closing process. Your feedback is important, and we strive to improve our communication and efficiency. Please reach out to us directly so we can address your concerns and...
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  • P
    Phoebe W
    WENATCHEE, WA
    Posted on June 8th, 2026 07:20 PM
    Lowest rates around very quick to respond and follow up
    Reply from Jeff McMillin
    September 12th, 2026 12:24 AM
    Phoebe, I appreciate you highlighting the rates and responsiveness. I'm glad I could assist you efficiently. If there's anything else you need, feel free to reach out.
  • J
    Joanne M S
    MOSCOW MILLS, MO
    Posted on June 8th, 2026 09:05 AM
    Great follow up and prompt responses. Mike was professional and very easy to work with!
    Reply from Mike Coughlin
    September 12th, 2026 12:16 AM
    Joanne, thank you for your kind words. I'm pleased to hear that you found my follow-up and responses helpful and that we could work together smoothly. If you ever need further assistance, I'm here to help.
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.