First Federal Bank, Overland Park, KS

Jeff is a detailed hard worker. I had a ton of questions and he had all the answers. It was a great and easy experience. I look forward to working with him in the future (refinance). I know that I will be treated correctly.

As a first time home buyer Jon answered all of my questions, communication was great and kept us updated throughout the entire process. And he would answer my same questions again and again in a way I could understand without being bombarded...

Mike was quick to respond to any email I sent and either was able to answer my phone call or quickly returned my call.

Good communication, helped us work through everything that came up.

Customer service and always in communication!

Jon was responsive, always answered emails, phone calls and even worked on the weekends to ensure we would close our escrow on time.

A dear friend introduced me to Jeff Young, since first contact he was honest, knowledgeable transparent, efficient, and he replied my emails promptly and was understanding of the time difference. We closed whiting a month after made an offer...

After working with a few other lenders who continued not to complete our loan with their original offer, we called Jeff Young. After he analyzed our deal, he sent us our initial disclosure, and nothing changed. He got us to close as promised...

I’ve had the pleasure of working with Vic DeSantis twice now, and I couldn’t be happier with the experience. He helped me secure a VA loan when I bought my home in 2024, and recently reached out to assist my wife and me with a VA IRRRL refinance....

Jeff went above and beyond to make sure our loan was ready, approved, and available at closing. We are so glad we chose to work with Jeff and the team at First Federal Bank.