First Federal Bank, Overland Park, KS

Overland Park, KS

4.86

(14,148)

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.

Mortgage

Mortgage Loan Officer

Contact Info

(913) 647-7000

Overland Park, KS

https://www.ffbf.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.86

(14,148)

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5 Star

94%

4 Star

3 Star

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1 Star

Jeff and his team were extremely quick with follow ups, professional and went above and beyond to ensure my experience with purchasing my first home went smoothly. I will be highly recommending Jeff to anyone looking to buy a home in Rhode...

Reply from Jeff McMillin

September 12th, 2026 12:24 AM

Mario, I'm thrilled to hear that you had such a positive experience with my team and I at First Federal Bank. We always aim to provide the most efficient and professional service, particularly when it comes to something as important as buying...

What truly made the experience exceptional was the way Jeff and Ellen guided me through every challenge during the loan process. Despite the complexities, they consistently provided support and ensured I felt confident and informed at every...

Reply from Jeff Palmer

September 12th, 2026 12:27 AM

I'm really glad to hear that you had a positive experience, Francis. Our main goal at First Federal Bank is to guide our clients through complex processes like this and make sure they feel supported. It's great to know that Ellen and I were...

Great service from start to finish.

Reply from Mike Coughlin

September 12th, 2026 12:16 AM

I'm really appreciative of your kind words and the time you took to share them, Gautami. It's always rewarding to hear that a customer has had a fantastic experience from start to finish. Remember, if you ever need any assistance in the future,...

It was a fast and smooth experience. David was there every step of the way with quick replies.

Reply from David Burroughs

September 12th, 2026 12:28 AM

I'm really pleased to hear that you had such a positive experience, Joshua. Your kind words reaffirm the effort we put into delivering fast and efficient service at First Federal Bank. I'm glad I could assist you every step of the way with...

Michelle was always upfront with information and easy to get a hold of.

Reply from Michelle Self

September 12th, 2026 12:23 AM

I'm thrilled to hear that you had a positive experience, Brandon. Making sure I was available and transparent was my priority during our interaction. I appreciate your kind words and the 5-star rating you gave me and First Federal Bank. I hope...

Let me start off by saying David will be the only loan officer I will use for any future purchases. I am a first time buyer and I was told how difficult the Va. loan process would be but I can honestly say it was the easiest process with David...

Reply from David Burroughs

September 12th, 2026 12:28 AM

Thank you so much for the glowing review, Brian! I'm humbled by your words and so glad I could be there to assist you throughout the VA loan process. It was really important to me to make sure your questions were answered and that you felt...

I have worked with Jeff for almost 2 decades. I have referred anyone I know looking for a mortgage. Jeff will ensure you understand everything and will work to get you the most competitive rate. Not too many in the industry like him. I have...

Reply from Jeff McMillin

September 12th, 2026 12:24 AM

Shawn-Patrick, thank you so much for taking the time to leave this excellent review. I'm really pleased to hear you've had such a positive experience. Your trust and loyalty over the past 2 decades means a lot to me. I've always aimed to ensure...

Not having processors contact anyone whose name appeared on my paperwork multiple times instead of asking for what was needed or going to the actual HR department. Not Asking me to explain why you pulled my credit and if I was opening a new...

Jeff made the process very easy to work through, we hit a pretty big snag right at the end of the process but that was not his fault and he handled it exactly how I would have expected and wanted him too.

Reply from Jeff McMillin

September 12th, 2026 12:24 AM

I'm glad to hear your experience was positive, Joshua! It's important to me to make the process as smooth as possible, even when unexpected issues arise. Thank you for your patience and understanding during that snag, and for taking the time...

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About

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer

Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.