First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Scott established trust by answering all of my questions in great length and detail. He devoted time to speak with me on the phone on several occasions.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thanks for the review Joey! I am glad that you were happy with our service, and trust is a huge part when it comes to getting a loan for a house! Enjoy the new house!
Very proactive communication, quick to follow-up, and always available to answer my questions.
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm really glad to hear that you were satisfied with our communication and my availability, Eric. It's always my goal to provide quick, proactive service. I appreciate your kind words and the excellent rating you gave me. Remember, I'm here...
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Robb, was very responsive to our questions and requests during the 5 or 6 weeks it took to get through the process. There were a few minor hurdles that were overcome quickly.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that you had a positive experience, Alan. Your feedback is incredibly valuable. It was a pleasure to assist you and handle your questions and requests during your process. I'm sorry for any inconvenience the minor hurdles may...
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The responsiveness was great especially in a time when house are only on the market for a few days.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hey Michael, I'm thrilled to hear that you had a positive experience with our quick response times, especially considering the fast-paced nature of the current housing market. Your satisfaction is my top priority, and it makes my day to know...
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This is the second time I have worked with Jeff. He is a very effective communicator and also very patient with answering any questions I may have. In the event I need to either refinance or find another mortgage I will definitely contact him....
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thanks so much for your kind words, Howard! I'm thrilled that you had a positive experience working with me at First Federal Bank for the second time. I always strive to provide clear communication and patience to ensure all questions are answered....
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Shana was very responsive and always on top of things. Phenomenal experience!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you so much for your kind words, Davi. I'm thrilled to hear that your experience was phenomenal and that my responsiveness was up to par. Rest assured, I'll continue to provide the same level of service in the future. Your feedback means...
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Exceptional service from Jon and Leeann!
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thrilled to hear that you had an exceptional experience with us, Thomas! We aim to provide the highest level of service and it's great to know that we've achieved that. Your review warms my heart and I can assure you that Leeann and I will...
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Jeff was attentive and got a us a better rate when became available
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm really happy to hear that you had a positive experience with me, Nicole. It's always a priority for us at First Federal Bank to provide the best rates possible to our clients. Appreciate your high rating and looking forward to continuing...
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Jeff and his timely response and communications throughout the entire process are unmatched!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm so glad to hear that you're happy with my services. I strive to maintain clear and prompt communication with all my clients. Your positive feedback is greatly appreciated! Don't hesitate to reach out if you have any more banking needs in...
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Mike has been very helpful during the entire home buying process. As a first time home buyer, it was a great asset to have Mike as our mortgage lender. He is reliable, responsive, and knowledgeable. Thank you again Mike!
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm so glad to hear that you had a positive experience during your home buying process, Hyun. As a mortgage lender, my goal is to always provide reliable and responsive service. It was a pleasure working with you. Thank you for choosing First...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.