First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jeff McMillin was an exceptional professional. His advice was highly valued, and the speed of his email and phone response to answer questions was astonishing. He provided service that doesn't even fit in a 1 to 10 scale, his service was 100....
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hey Mark, Thank you so much for the amazing review! I'm thrilled to hear that you appreciated the service and found my advice valuable. It's always my goal to provide speedy responses and top-notch service. Your kind words made my day!I'm always...
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Matt made things easy and expedient.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that your experience with me at First Federal Bank was both easy and expedient, Jason. It's always my goal to ensure a smooth banking process for our valued customers. Thanks for the perfect rating and the kind words. I...
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The constant contact about what was taking place
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hi Philip, I'm glad to hear that you appreciated the constant communication throughout our process. At First Federal Bank, we strive to keep our clients well-informed every step of the way. Your positive feedback and rating of 4.50 stars mean...
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Responsiveness, advising, work ethic, positivity.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I'm thrilled to hear such positive feedback, Ellen! It's always my aim to provide the best service possible to our valued customers at First Federal Bank. I'm glad my responsiveness, advice, and work ethic met your expectations. Your positivity...
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Brooke was very attentive, communicative, and helpful throughout the whole process!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Seth. I'm thrilled to hear that you found my service attentive, communicative and helpful. That's exactly the kind of experience we aim to provide at First Federal Bank. If you ever need further assistance,...
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Great customer service and loved the no-frills offer made at the beginning. Glad I went with First Federal Bank and Greg!
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm thrilled to hear that you appreciated the no-frills offer and our customer service, Cesar. We always aim to deliver the best for our customers at First Federal Bank. Thank you for the high rating and your kind words. Looking forward to...
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Jayme is very responsive and always available when needed.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you, Prashanth, for taking the time to share your feedback about your experience with First Federal Bank. I'm pleased to hear that you appreciated my responsiveness. I always strive to be available for our customers whenever they need...
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Responsive, communicative, explained everything well. Mike was great
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I really appreciate your kind words, Eugene. It was a pleasure working with you, and I'm so glad I could make the process smooth and understandable for you. I always strive to be responsive and communicative, and it's great to hear that I succeeded...
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outstanding service
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you had an outstanding experience with our services, Raffi! It's always my goal to provide the best possible service. I appreciate the top rating and your kind words. If you need any further assistance, don't hesitate...
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Timely communication, pleasant, accurate
Reply from Ryan West
September 12th, 2026 12:18 AM
Hello Thomas, I appreciate your positive feedback about the service you received at First Federal Bank. We always strive to provide timely, pleasant, and accurate communication as you mentioned in your review. We look forward to serving your...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.