First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Smooth process, good communication
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Brennan, I appreciate the 5-star review. Thrilled to hear that you found the process at First Federal Bank smooth and the communication up to the mark. We always strive to provide top-notch service. Thanks for your feedback.
We have worked with Crystal on several transactions. She is always responsive and knowledgeable. She is our go to person for home loans and refinancing needs.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm thrilled to hear that you're satisfied with the service I've been able to provide as your home loan and refinancing advisor, Theresa. Your continued trust in me is greatly appreciated. I look forward to assisting you with your future transactions....
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Jeff and his team were extremely timely in their responses and held up every end of the deal that they promised from the beginning.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hey Meghan, I'm thrilled to hear about your positive experience with myself and my team at First Federal Bank. We always strive to be timely and uphold our promises, and I'm glad we hit the mark for you. Thanks for the full 5-star rating. Looking...
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Everything was great.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Hi Donna, I'm thrilled to hear your experience with me at First Federal Bank was great! I aim to provide the best service to our valued customers like you. If you have any further needs or questions, feel free to reach out. Thanks for the glowing...
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I am ,Mr Jabez Israel, a disabled veteran , I purchased my first home through First Federal Bank with the help of Mrs Crystal Fitzgerald , in the beginning her communication was great with quick responses to help me ease my extreme anxiety....
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Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Hi Jabez, I really appreciate your feedback. I'm glad to hear that you found the initial part of the process smooth. Your comments about the communication during the next processing phase are well noted. I'm always looking to improve the experience...
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Easy process. Quick responses
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I am so happy to hear that you found the process easy and my responses quick and on point, Benjamin. Your feedback makes all my efforts worthwhile. I always strive to provide top-notch service to valued customers like you. Do not hesitate to...
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Jeff and his team were extremely helpfull and responsive during the entire process. I really appreciate them!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you so much for your kind words, Joshua. My team and I are thrilled to hear such good feedback, and we're proud to be a part of your banking experience with First Federal Bank. We strive to provide best possible services to our customers....
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The communication was great
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you found our communication to be great, Austin. It's feedback like this that motivates us in providing exceptional service. Your 5-star rating means a lot. Looking forward to assisting you again at First Federal Bank!...
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Continuous communication and clear directive of what we needed to do to close our loan.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm so glad to hear that you had a positive experience, Vianey! Communication is key in our line of work, and I'm happy that the directives were clear for you to close your loan. At First Federal Bank, we strive to provide the best service...
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Jeff was very attentive to our needs and our timeline, and made sure to help with securing the best rate at the right time. He was very communicative and made the process super simple.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
James, I'm truly glad to hear that you had such a positive experience with your recent transaction at First Federal Bank. It was my pleasure to help streamline the process and secure the best rate for you. Your feedback is much appreciated...
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3401–3410 of 14141
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.