First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
I worked with Mike on my recent home purchase, and the experience was excellent from start to finish. From the first conversation, he took the time to explain loan options in detail and answered every question clearly. I appreciated how transparent...
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Reply from Owner
September 12th, 2025 12:00 AM
It was a pleasure working with you Brandon and congrats on the new home! Thank you for your business. - Mike Saunders
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Communication was terrible. I originally went with Ron because he has such great communication at the beginning and was very fast to respond. As soon as he got my business, he became very unresponsive and left me in the dust as a first-time...
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Reply from Michael Zerr
September 18th, 2025 02:15 PM
We appreciate your feedback on your experience with us, Yanni. We regret to hear about the communication issues you encountered and understand how frustrating this must have been, especially as a first-time homebuyer. It's good to know the...
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Timely response to any questions and ensured my needs as a customer were met
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm pleased to hear that you felt your needs were met and that I was able to respond to your questions in a timely manner, Angela. Addressing your concerns efficiently is a key priority for me. If there's anything else I can assist you with,...
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Jon was attentive, professional, and diligent with seeing the loan through.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm pleased to know you appreciated the attentiveness and professionalism I brought to the loan process. Ensuring everything proceeds smoothly is always my priority. If you need anything else or have further questions, please don't hesitate...
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Everything was great with the experience except that my earnest money deposit, which I sent and provided documentation of via the portal and I then discussed, was not included in the draft of the final Closing documents. if I had not noted...
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Responsiveness and knowledge
Reply from David Burroughs
September 12th, 2026 12:28 AM
Emilee, I appreciate you highlighting my responsiveness and knowledge. It's important to me that your experience was positive. If you have any further questions or need assistance, feel free to reach out.
Michelle led the process and kept us informed.
Reply from Michelle Self
September 12th, 2026 12:23 AM
It's great to know you felt well-informed throughout the process, Naomi. Leading you through it was a pleasure, and I'm here for any future needs or questions you might have.
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Responsive, Explains the process. Educates. Mike is customer friendly and has a lot of experience.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I appreciate your kind words, Rahul. It's great to hear that you found me responsive and informative throughout the process. Providing clear explanations and ensuring a friendly experience is important to me. If there's anything else you need,...
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David was very professional al and courteous to work with. Communication was excellent, always quick to return and email or call. Helped make the process smooth and fast. This was oursecond time working with David, both transactions went smooth...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Justin, I appreciate your kind words about my professionalism and communication. It's been a pleasure working with you again, and I'm glad to hear both transactions went smoothly. If there's anything more you need, please feel free to contact...
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David was highly experienced and communicative!
Reply from David Burroughs
September 12th, 2026 12:28 AM
Charles, I appreciate your review and recognition of my experience and communication. It's great to hear that these aspects were valuable to you. If you have any further questions or need assistance in the future, please don't hesitate to contact...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.