First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
He was very professional and prompt every step of the way. He is the best loan officer I’ve ever worked with.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear you found my approach professional and prompt, Dae. It means a lot to be recognized as the best loan officer you've worked with. If you have any further questions or need anything else, please let me know.
A personal touch and keeping us well informed all through the process. David answered all my questions in a timely manner. I would highly recommend him.
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm grateful for your kind words, Paula. Ensuring a personal touch and keeping you informed throughout the process is very important to me. I'm glad that I could address all of your questions promptly. Thank you for your recommendation, and...
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Jennifer is great with communication and looking out for us
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate you highlighting my communication skills, Cheryl. It's important to me to ensure that you're well-informed and supported. If there's ever anything more I can do for you, please let me know.
Jeff was great and very comfortable to work with.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
It's wonderful to know you felt comfortable working with me, Bradley. I aim to make the experience as easy as possible. Should you have any further questions or need assistance down the line, feel free to reach out.
Very knowledgeable, prompt, and responsive.
Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for highlighting my knowledge and promptness, Michael. It's important to me to be responsive and ensure that your needs are met effectively. If you have any further questions or require assistance in the future, please feel free to...
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Jennifer saved us around $2000 over the cost that PENNYMAC offered. Additionally she communicated with us quickly and effectively, as usual!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you found our communication effective and that I was able to help you save money, David. If you need further assistance or have any questions, please feel free to contact me.
She was on top of the process, good communication when we encounter some challenges. Very helpful on presenting options. She is a great person to work with!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I appreciate your thoughtful feedback, Arturo. I'm pleased to hear that you found the communication clear and the options helpful during the process. It was my goal to ensure a smooth experience despite any challenges, and I'm glad it reflected...
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Jeff was great
Reply from Jeff Young
September 12th, 2026 12:29 AM
I'm pleased to hear you had a positive experience, Michael. If there's anything more you need or questions you may have in the future, feel free to get in touch. Thanks for your feedback!
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Mike kept is on the loop and the next steps in our refinance options since we couldn't do a cash out options due to not having enough equity in the house.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I appreciate you sharing your experience, Andrew. Keeping you informed throughout the process is important to me, and I'm glad to hear you felt up-to-date with the refinancing options available. If there are any other questions or additional...
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Matt was very responsive. Got me a great rate. His team helped me get all the necessary documents together.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I’m glad to hear that you found my responsiveness helpful, Garrett. Securing a great rate for you was my aim, and I'm pleased that the team could assist you effectively with the necessary documents. If there's anything else you need in the...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.