

Envoy Mortgage - Englewood Branch, Westminster, CO
Westminster, CO

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Timely communications with myself and my realtor, straight forward with info and explinations
Reply from Ryan Goodnight
July 28th, 2024 10:50 PM
I'm really pleased to hear your feedback, Andrew. Being clear and prompt in my communication is something I strive for in my work at Envoy Mortgage Ltd, so it's great to know it's appreciated. I'm glad I could support you and your realtor throughout...
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Better communication throughout the whole process of getting our loan. We did not receive the final cash to close number From Ryan until 15 minutes before we were supposed to be at the title company. There were so many times throughout this...
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Asa first time homebuyer, there were a few instances where I could have used more communication regarding the process and how certain numbers were being calculated.
Reply from Ryan Goodnight
July 12th, 2024 05:46 PM
Thanks for your feedback, Kathryn. I appreciate your honesty and the high rating you gave me. As a first-time homebuyer, it's understandable that you would have wanted more communication. I'll strive to improve on explaining the process and...
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Any and all my question and concerns were addressed.
Reply from Ryan Goodnight
July 11th, 2024 01:35 PM
I'm thrilled to hear that you felt well taken care of, Julil. It's always my top priority to ensure all your questions and concerns are addressed. I appreciate your positive feedback and the 4.83-star rating. Looking forward to assisting you...
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My rating on the experience has nothing to do with how Envoy handled the home sale, it was "Okay" considering all of life's other circumstances! lol. Running business, dealing with moving & crappy inattentive landlords + rude management companies...
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My wife and I were first time home buyers. Nothing about Ryan or his helping us reflected that. The amount of communication from Ryan was absolutely minimal and when there was communication it was in a manner that was not clear and understanding....
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Ryan had already been helping us for quite a while, on & off, until we finally found our townhouse. After that, he was very helpful in answering our questions and giving us his professional opinions and advice. Many of these conversations happened...
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Closed in 15 days. However communication could have been much better, which would have greatly reduced the stress of a 15 day close.
Ryan was good at communicating and being available whenever I had questions
Reply from Ryan Goodnight
July 4th, 2024 02:33 AM
I'm glad to hear that you had a positive experience, Emily. Helping you understand the process and being available to answer your questions is an important part of my role. It's great to know that my efforts are paying off! Thanks for taking...
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Even though we had some hiccups at the end, Ryan was very helpful in getting us to finish line. Thank you for everything!!
Reply from Ryan Goodnight
June 29th, 2024 03:27 PM
I'm glad to hear that I could assist you, Sofia, despite the bumps we encountered on the road. Your satisfaction is my top priority, and I'm pleased that we were able to overcome the obstacles and reach our goal. I'm here to help with any future...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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