Envoy Mortgage Ltd - Walnut Creek, CA

Walnut Creek, CA

4.91

(1,706)

Mortgage

Mortgage Loan Officer

Contact Info

(831) 205-0570

Walnut Creek, CA

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.91

(1,706)

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The entire team was very friendly and communicative. They kept me informed every step of the way, from the application to the Loan Processor and Loan Officer and her Assistant. Candace, Margie and Jessie were awesome. My process was very quick...

Provide more information on the process.

Suzy and her team worked kept us informed of throughout the process and and were very responsive to any of our questions or concerns.

Reply from Suzy Dukelow

August 31st, 2026 04:51 PM

Barbara, thank you for the excellent review. This was a nail biter with the construction delays and rising rates. I am so happy we could get this closed and keep your very low rate. Have fun with that beautiful new pool! Suzy

Margie was very responsive and walked the extra mile to make sure all was delivered on time and kept communication going between all the parties involved. Great customer service.Thank you!!! I am Glad my client had found such a great lender....

Promptness in answering emails.

From pre-approval to my loan being funded, Margie is on top of her game. She made sure I get the best rate and my loan gets in smooth underwriting process. Will definitely recommend this to my friends and family!

She showed patience, understanding, and knowledge when helping with a refinance/buyout working with parties that were not speaking to eachother.

Very smooth process because always communicated with us and always followed up to make sure we were on the track with the whole process. Very nice and friendly. Great customer service

Reply from Jennifer Mize

August 31st, 2026 04:43 PM

Thanks Mary Jane! It was my pleasure working with you and your family for your home loan. I wish you all the best in your beautiful new home!

I want to give Suzy Dukelow and the Mason- McDuffie Mortgage Company a hugh thank you! For your professionalism, your knowledge, and your kindness. You helped me through a very difficult time in my life. You are truly amazing. This could not...

Reply from Suzy Dukelow

August 31st, 2026 04:51 PM

Virginia, thank you for the most heartwarming review I have ever gotten. I am so glad I could help you. Suzy

This is our third time going with Dianne. We are blessed and happy to have had her help us again. We feel very comfortable having her assist us in refinance. She is great, very helpful and knowledgeable. She keeps you updated and informed of...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Central Standard Time (CST)

Disclaimer

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NMLS Consumer Access