Envoy Mortgage Ltd - Charlotte, NC

Charlotte, NC

4.89

(191)

Mortgage

Mortgage Loan Officer

Contact Info

(831) 205-0570

Charlotte, NC

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.89

(191)

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4.82

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5.0

(77)

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Communication and transparency

Reply from Alexandra Ducat

February 6th, 2026 02:32 PM

I appreciate your feedback on my communication and transparency, Kourtnie. It's important to me that clients feel informed and confident throughout the process. If you have any further thoughts or need additional assistance, feel free to get...

Alex was very helpful, kind and personal

Reply from Alexandra Ducat

January 27th, 2026 03:45 PM

I'm glad to hear that you found my assistance helpful, kind, and personal, Kirby. It's important to me to provide a supportive experience. You're welcome to reach out if there's anything else I can do for you.

Alex is truly a blessing to me, my family, and my buyers, and I know she is to the many clients she helps every day. She has worked with buyers who email and text her almost daily and has shown nothing but patience and professionalism throughout...

Reply from Alexandra Ducat

January 19th, 2026 08:22 PM

I'm truly grateful for your generous words, Shu. I'm glad I could play a role in navigating those challenges with the VA loan and supporting your family in purchasing a home. It's meaningful to hear that my efforts have positively impacted...

Reply from Owner

January 19th, 2026 02:31 PM

Thank you for such thoughtful feedback, Sue. Your words mean a lot to me, and I'm genuinely pleased to have been able to support you and your family, as well as your buyers. It's important to me to go the extra mile and find solutions for my...

Easy to work with

Reply from Alexandra Ducat

December 14th, 2025 04:15 PM

Thank you for sharing your thoughts, Rodney. I'm pleased to hear that you found the experience easy. If there's anything else I can assist you with or any questions you may have, don't hesitate to reach out.

The entire team was very friendly and helpful through the entire process! They were very attentive and seemed genuinly invested in our success in finding the home we wanted. 10/10

Reply from Alexandra Ducat

December 7th, 2025 02:58 PM

I'm grateful for your kind words, Nicholas. Knowing that the team made you feel supported and invested in your journey to find a home is truly rewarding. If you ever have more questions or need further assistance, please feel free to get in...

The entire team was very friendly and helpful through the entire process! They were very attentive and seemed genuinly invested in our success in finding the home we wanted. 10/10

Awesome customer service and personability, communicative every step of the way

Reply from Alexandra Ducat

December 3rd, 2025 02:07 PM

It's wonderful to know that you valued the customer service and communication, Joshua. I aim to be personable and keep everyone informed throughout the journey. Should you have any more questions or need further assistance, I'm here to help....

Alexandra Tyler has received a review with 5 star rating from Josh S

Things that made the service great were the quick responses, clear communication, and ability to get a closing done early without any hassle.

Reply from Alexandra Ducat

November 29th, 2025 04:03 AM

I'm glad to hear that you appreciated the quick responses and clear communication, Keith. It's always my aim to ensure a smooth process, and getting the closing done early is a benefit I'm happy we could achieve for you. If there's anything...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

Disclaimer

Envoy Mortgage's Legal and Licensing Information

Envoy Mortgage's Privacy Policy

NMLS Consumer Access