Envoy Mortgage Ltd - Charlotte, NC

Charlotte, NC

4.89

(191)

Mortgage

Mortgage Loan Officer

Contact Info

(831) 205-0570

Charlotte, NC

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.89

(191)

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Experience.com

4.82

(114)

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5.0

(77)

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Highly recommend!

Reply from Owner

March 11th, 2026 05:51 PM

I'm glad to hear you'd recommend my services, Doug. If there's anything more I can do for you or if you have any additional feedback, I'm always here to help.

Clear communication and language used. Quick response to questions asked. Detailed information and clarification provided with everything asked. They made the process seamless, sending documents electronically and setting clear expectations....

Reply from Alexandra Ducat

March 5th, 2026 02:45 PM

Ryan, thank you for your feedback. I'm glad to hear that the communication and clarity met your needs. Providing a seamless process is important, and I'm pleased the electronic document handling and expectations worked well for you. If you...

Incredible experience. Clear communication, willing to and did go above and beyond to provide a amazing customer experience.

Reply from Owner

March 6th, 2026 07:58 PM

I'm grateful for your positive feedback, Ryan. It’s great to know that the communication and service met your expectations. I always aim to go above and beyond for my clients. If you need anything else or have further questions, feel free to...

Alex and team made us feel like the only customers they had. Day and night we got an almost immediate response, which far exceeded expectations. I could not be more thrilled or complimentary of the service we received. Of the several properties/...

Reply from Alexandra Ducat

February 26th, 2026 03:54 PM

I truly appreciate your kind words, Elizabeth. It means a lot to know that the service provided was both timely and exceeded your expectations. If you need any further assistance or have more questions, please feel free to reach out to me anytime....

Great experience from beginning to end! I am sorry to Alex and team that we were not always the simplest of clients, but thank you for making us feel like we were the only and easiest clients in the world!!

Reply from Owner

February 18th, 2026 10:54 PM

Liz, there are no “simple” loans- but you guys are EXCEPTIONAL clients and we are privileged to be on your team! Best of luck on your new adventures!

Very smart and knowledgeable and helpful and responsive and generally a great person.

Reply from Alexandra Ducat

February 24th, 2026 06:51 PM

I'm grateful for your kind words, Michael. It's important to me to be helpful and responsive, and I'm glad this was reflected in your experience. If there's anything else I can do for you, please feel free to reach out anytime.

Alexandra Tyler has received a review with 5 star rating from Michael S

Reply from Owner

February 25th, 2026 04:04 PM

I appreciate your rating, Michael. Thank you for your support. If there's anything I can assist you with, please don't hesitate to reach out.

The whole team

Reply from Alexandra Ducat

February 11th, 2026 09:34 PM

Thank you for your review, Joe. Although the feedback refers to the whole team, I'm glad to have been part of your experience with Envoy Mortgage Ltd. If there's anything specific you'd like to discuss or if you require any further assistance,...

Alex was a great help for my wife and I. She was extremely patient with us and explained everything as thoroughly as possibly. She made our first time home purchasing experience a great one! Her and her team were amazing to work with and everything...

Reply from Alexandra Ducat

February 10th, 2026 02:42 PM

I'm pleased to know that I could assist you and your wife during your first home purchasing process, Eric. Ensuring that everything was thoroughly explained and went smoothly is always my aim. It's great to hear that the experience was positive...

Alex is an amazing person to work with! She made our loan and home purchase experience extremely pleasant!

Reply from Owner

February 11th, 2026 02:33 PM

I'm really happy that your loan and home purchase experience went smoothly, Eric. Making the process pleasant for you is always my goal. Should you have any questions or need assistance in the future, feel free to reach out to me.

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Eastern Standard Time (EST)

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NMLS Consumer Access