

Greensboro, NC
A Higher Standard of Lending
Greensboro, NC

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
She was great
Reply from Vicki Estes
December 19th, 2024 08:10 PM
I'm thrilled to hear that you had a positive experience, Yeongin! Providing excellent service is always my goal and I'm glad that it came through. Thank you so much for the stellar reviews and for choosing Highlands Residential Mortgage, Ltd....
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Vicki was courteous and professional throughout our journey. She consistently made herself available, no matter the time, and provided valuable assistance. She truly is the best.
Reply from Vicki Estes
December 19th, 2024 03:55 PM
I'm really grateful for your kind words, Russell. It was my pleasure to be there for you whenever you needed assistance. I strive to provide the best service possible, and your feedback really made my day. I'm glad to hear you had a positive...
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Thank you!
Reply from Vicki Estes
December 18th, 2024 01:25 PM
I'm so glad to hear that you were pleased with the service, Helen! It was a pleasure working with you for your mortgage needs at Highlands Residential Mortgage, Ltd. Your positive feedback means a lot. I'm here if you need anything else in...
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Vicki is Amazing!!! She walked my husband and I step by step through out our entire homebuying experience. She is very knowledgeable and passionate about her profession. She answered all our questions, being that we're a first-time home buyers....
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Reply from Vicki Estes
December 15th, 2024 01:24 PM
Paula, I'm so glad to hear you and Russell had a great experience! It was my absolute pleasure to guide you both through the homebuying process. Your questions were always welcome – it's important to me that my clients understand each step...
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Vicki is excellent!
Reply from Vicki Estes
December 15th, 2024 11:35 AM
I'm absolutely overjoyed to hear about your positive experience, Aaron! Your feedback means the world to me. I'm glad I was able to meet your expectations and I look forward to continuing to provide the same level of excellence in the future....
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Absolutely the BEST service that I have experienced since the last time I was in the market to be pre-approved. Vicki is pleasant, kind, thorough, polite, courteous, fast & an absolute pleasure to work with. Vicki got me pre-approved in as...
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Great on communication and keeping me informed on status of loan
Reply from Vicki Estes
November 27th, 2024 01:07 PM
Thank you, Frankie, for your stellar review! I'm thrilled to hear that you're pleased with my communication and updates about your loan. I strive to keep my clients informed and comfortable throughout the entire process. I appreciate your feedback,...
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Vicki was very responsive and very pleasant to deal with through the entire process. She was always available when we needed anything and made us feel like we were her only clients. I felt very confident that if anything needed to get done,...
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Reply from Vicki Estes
November 25th, 2024 02:08 PM
Hello Philip, thank you for taking the time to share your experience with me at Highlands Residential Mortgage, Ltd. I'm thrilled to hear that you felt well taken care of during our interactions. Your confidence means a lot to me! I always...
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Vicki was great to work with made everything easy and very informative for me to make the right decisions. thank you
Reply from Vicki Estes
November 18th, 2024 01:16 PM
So glad to hear that your experience was positive, Brantley! It was my pleasure to assist you in making the right decisions and ensuring the process was as simple as possible. I strive to provide the best service, so I'm thrilled you found...
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Under the circumstances Vicki was attentive and did a good job.
Reply from Vicki Estes
November 16th, 2024 08:23 PM
Thank you, Kelly, for taking the time to review. I appreciate your feedback and I'm glad to hear that you felt attended to during the process. While it's great to receive a 4-star rating, my goal is always to provide a 5-star service. If there's...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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