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Greensboro in Greensboro, NC

Greensboro, NC

A Higher Standard of Lending

Greensboro, NC
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Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Y
    Yeongin K
    Oak Ridge, NC
    Posted on December 16th, 2024 08:07 PM
    She was great
    Reply from Vicki Estes
    December 19th, 2024 08:10 PM
    I'm thrilled to hear that you had a positive experience, Yeongin! Providing excellent service is always my goal and I'm glad that it came through. Thank you so much for the stellar reviews and for choosing Highlands Residential Mortgage, Ltd....
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  • R
    Russell B G
    Greensboro, NC
    Posted on December 16th, 2024 03:51 PM
    Vicki was courteous and professional throughout our journey. She consistently made herself available, no matter the time, and provided valuable assistance. She truly is the best.
    Reply from Vicki Estes
    December 19th, 2024 03:55 PM
    I'm really grateful for your kind words, Russell. It was my pleasure to be there for you whenever you needed assistance. I strive to provide the best service possible, and your feedback really made my day. I'm glad to hear you had a positive...
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  • H
    Helen H
    Greensboro, NC
    Posted on December 15th, 2024 01:22 PM
    Thank you!
    Reply from Vicki Estes
    December 18th, 2024 01:25 PM
    I'm so glad to hear that you were pleased with the service, Helen! It was a pleasure working with you for your mortgage needs at Highlands Residential Mortgage, Ltd. Your positive feedback means a lot. I'm here if you need anything else in...
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  • P
    Paula Y G
    Greensboro, NC
    Posted on December 12th, 2024 01:21 PM
    Vicki is Amazing!!! She walked my husband and I step by step through out our entire homebuying experience. She is very knowledgeable and passionate about her profession. She answered all our questions, being that we're a first-time home buyers....
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    Reply from Vicki Estes
    December 15th, 2024 01:24 PM
    Paula, I'm so glad to hear you and Russell had a great experience! It was my absolute pleasure to guide you both through the homebuying process. Your questions were always welcome – it's important to me that my clients understand each step...
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  • A
    Aaron L F
    Mebane, NC
    Posted on December 12th, 2024 11:33 AM
    Vicki is excellent!
    Reply from Vicki Estes
    December 15th, 2024 11:35 AM
    I'm absolutely overjoyed to hear about your positive experience, Aaron! Your feedback means the world to me. I'm glad I was able to meet your expectations and I look forward to continuing to provide the same level of excellence in the future....
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  • O
    Orisa P C
    Posted on December 3rd, 2024 11:12 PM
    Absolutely the BEST service that I have experienced since the last time I was in the market to be pre-approved. Vicki is pleasant, kind, thorough, polite, courteous, fast & an absolute pleasure to work with. Vicki got me pre-approved in as...
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  • F
    Frankie B
    Trinity, NC
    Posted on November 24th, 2024 01:04 PM
    Great on communication and keeping me informed on status of loan
    Reply from Vicki Estes
    November 27th, 2024 01:07 PM
    Thank you, Frankie, for your stellar review! I'm thrilled to hear that you're pleased with my communication and updates about your loan. I strive to keep my clients informed and comfortable throughout the entire process. I appreciate your feedback,...
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  • P
    Philip J S
    Trinity, NC
    Posted on November 22nd, 2024 02:06 PM
    Vicki was very responsive and very pleasant to deal with through the entire process. She was always available when we needed anything and made us feel like we were her only clients. I felt very confident that if anything needed to get done,...
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    Reply from Vicki Estes
    November 25th, 2024 02:08 PM
    Hello Philip, thank you for taking the time to share your experience with me at Highlands Residential Mortgage, Ltd. I'm thrilled to hear that you felt well taken care of during our interactions. Your confidence means a lot to me! I always...
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  • B
    Brantley M
    Trinity, NC
    Posted on November 15th, 2024 01:15 PM
    Vicki was great to work with made everything easy and very informative for me to make the right decisions. thank you
    Reply from Vicki Estes
    November 18th, 2024 01:16 PM
    So glad to hear that your experience was positive, Brantley! It was my pleasure to assist you in making the right decisions and ensuring the process was as simple as possible. I strive to provide the best service, so I'm thrilled you found...
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  • K
    Kelly G
    Trinity, NC
    Posted on November 13th, 2024 08:22 PM
    Under the circumstances Vicki was attentive and did a good job.
    Reply from Vicki Estes
    November 16th, 2024 08:23 PM
    Thank you, Kelly, for taking the time to review. I appreciate your feedback and I'm glad to hear that you felt attended to during the process. While it's great to receive a 4-star rating, my goal is always to provide a 5-star service. If there's...
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    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.