Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Vicki informed my client and I woth every step of the process and let me know if she needed me to step in to
Reply from Vicki Estes
October 14th, 2025 05:35 PM
I’m glad to hear that you found the communication effective, and that I could keep you and your client informed every step of the way, David. Keeping everyone updated is important in ensuring a smooth process. If there’s anything more you'd...
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Ms. Vicki explained every step I needed to take and provided encouragment when things were overwhelming. I truly appreciated everything Ms. Vicki did for me and I can not say enough about her personal care for this family in the help she gave...
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Reply from Vicki Estes
October 14th, 2025 01:06 PM
It's heartening to know that my efforts made a difference during your journey, Valerie. Navigating the process can indeed feel overwhelming at times, and I'm glad I could provide the support and clarity you needed. Thank you for your kind words...
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Vicki was responsive, took the time to explain everything, and really seemed to care deeply about us understanding our options, as well as having a stress-free experience. She made herself available after hours as well. Highly recommended agent....
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Reply from Vicki Estes
October 10th, 2025 05:14 PM
It's great to know that you had such a positive experience, Ido. Making sure you understand your options and feel at ease throughout the process is a priority for me. I’m glad that my availability and effort resonated with you. If there’s anything...
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Communication
Reply from Vicki Estes
October 6th, 2025 10:47 AM
I appreciate the feedback, Ahmad. Effective communication is something I focus on, so I’m glad to know it met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you!
for
Walked us through every step of the process and our us at ease
Reply from Vicki Estes
October 5th, 2025 01:04 PM
I'm pleased to hear that the process felt smooth and reassuring for you, Terry. Guiding you through each step and ensuring your comfort is important to me. If there's anything else you need or any further questions arise, please don't hesitate...
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Vicki was very helpful throughout the entire process. she was quick to communicate, helped make sure we understood everything, and so lovely.
Reply from Vicki Estes
October 4th, 2025 06:44 PM
I'm grateful for your kind review, Jaime. Ensuring clarity and keeping the lines of communication open are important to me, so I'm pleased to know they contributed positively to your experience. If there’s anything else you need or any questions...
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Vicki
Always responds in a timely manner with any questions I have. She is very knowledgeable and Always make things go very smoothly.
Reply from Vicki Estes
October 2nd, 2025 12:32 PM
Jeffrey, thank you for highlighting the smooth experience and my responsiveness. It's important to me that any questions you have are addressed promptly. If there's ever anything else you need, feel free to reach out. I appreciate your feedback!...
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Vicki was always available to answer every possible question that we had. Her professionalism and knowledge was beyond what we expected. Vicki always put our mind at ease. We will certainly recommend Vicki to family and friends. Sending a special...
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Reply from Vicki Estes
October 1st, 2025 01:06 PM
I'm grateful for your kind words, Addie. It's reassuring to know that my availability and expertise helped ease your mind throughout the process. Your recommendation to family and friends is appreciated, and I'm here for any future questions...
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As a recent widow, I was extremely nervous about persuading a mortgage on my own. Vicki was very understanding of my situation and made iit more manageable to maneuver through the process. She was kind, pleasant and extremely knowledgeable...
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Reply from Vicki Estes
September 18th, 2025 01:41 AM
Sandra, I truly appreciate your thoughtful review. I'm glad to have been able to help make the mortgage process more manageable during such a challenging time for you. It's important to me that you felt supported and informed throughout. Your...
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Vicki is very knowledgeable and helpful. She goes above and beyond to try and help my clients. I even recommended her to my son and his wife when they were looking for a home.!
Reply from Vicki Estes
September 4th, 2025 04:55 PM
Sherri, I appreciate your kind feedback. It's great to hear that my efforts to assist both you and your clients have been beneficial. Your trust in recommending me to your son and his wife is truly valued, and I’m glad to have been a part of...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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