Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Kevin did a great job handling some somewhat difficult buyer clients of mine! He was incredibly patient, explanatory and communicative. He kept me in the loop throughout the process in terms of the benchmarks throughout the loan. And, he was...
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Reply from Kevin Barbee
December 13th, 2024 06:03 PM
Hi April! I'm so thrilled to hear about your positive experience with me at Highlands Residential Mortgage, Ltd. I'm glad I was able to make the process smooth for you, despite the difficulties along the way. Thank you for your kind words and...
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Skip does a fantastic job with communication and getting the tranaction closed!
Reply from Skip O’Neal
December 6th, 2024 12:27 AM
Hey Carol, thank you so much for your spectacular review and 5-star rating! It was a pleasure working with you and I'm happy to hear that you appreciated my communication and efficiency. Your positive feedback motivates me to continue providing...
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Very helpful and responsive.
Reply from Jennie Daniels
December 4th, 2024 04:23 AM
I'm thrilled to know that you found our services helpful and responsive, Rickey! Your feedback is greatly appreciated and it encourages us to continually improve and provide the best service at Highlands Residential Mortgage, Ltd. Thank you...
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just to do your job as a mortgage officer and leave the real estate advise to the realtors and also let attorney do his job. by been there at closing and repeating the same information sometimes the client seems overwhealm of what information...
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Reply from Jennie Daniels
December 2nd, 2024 04:10 PM
Thank you, Elia, for taking the time to share your feedback. I appreciate your insights and understand where you're coming from. I'm always striving to provide the best possible service and support, and your comments are invaluable in that...
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Jennie did a amazing job walking us through the loan making sure we understood every part of it ! would definitely recommend working with her !!
Reply from Jennie Daniels
December 1st, 2024 02:20 PM
I'm thrilled to hear that you had such a positive experience with your loan, Maritza! I always aim to ensure that the process is as clear and straightforward as possible. Thank you for taking the time to share your feedback and for recommending...
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Skip is an excellent problem solver.
Reply from Skip O’Neal
November 30th, 2024 04:41 PM
Hey John, I appreciate your high rating and it's great to hear you had a positive experience with me at Highlands Residential Mortgage, Ltd. I do enjoy a good challenge and I'm glad I could assist in solving any problems you had. Looking forward...
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Very informed, pleasant, helpful and an overall dear lady! A pleasure to meet and work with!
Reply from Jennie Daniels
November 27th, 2024 12:15 AM
I'm incredibly grateful for your lovely review, Janis! It was such a pleasure working with you too. I always aim to keep my clients informed and make the process as smooth and pleasant as possible. Feel free to reach out if you ever need any...
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I can always count on Skip to treat my clients well and I have the confidence that the transaction will go smoothly and close on time.
Reply from Skip O’Neal
November 22nd, 2024 01:20 PM
Jill, I'm sincerely grateful for your feedback and the 5-star rating. It's always rewarding to know that my efforts are appreciated and that the transactions go smoothly. I'm committed to providing the best service to your clients and will...
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Quick and easy!
Reply from Skip O’Neal
November 20th, 2024 01:30 PM
Thanks for the stellar review, David! It was my pleasure to make your experience quick and easy at Highlands Residential Mortgage, Ltd. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new home!
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Thank you for being so wonderful and gracious to my wife and I during the entire process. Thank you from the bottom of my heart for all of your help to get the loan and for assisting us with all of the papers. We really appreciate you, Skip....
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Reply from Skip O’Neal
November 16th, 2024 12:38 PM
Thank you for your kind words, Eric. It was a pleasure to assist you and your wife through the process. I'm thrilled to hear your experience with Highlands Residential Mortgage, Ltd. was a positive one. Know that I'm always here to help with...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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