

East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had a wonderful experience and are so happy. The whole process was seamless and closing was a breeze.
Reply from Thomas Brown
September 23rd, 2025 05:12 PM
I'm pleased to hear that your experience was smooth and enjoyable, Carl. Ensuring that the process is seamless and straightforward is something I strive for. Thank you for sharing your satisfaction with the closing, and if there's anything...
read more
Awesome experience for my clients.
Reply from Thomas Brown
September 19th, 2025 04:07 PM
I'm glad to know that your clients had a positive experience, Mitzie. Providing a smooth and satisfactory service is always my goal. If there's anything more I can assist with in the future, please feel free to let me know.
Thomas and his team were prompt, encouraging, and always able to connect us to helpful people.
Reply from Thomas Brown
August 28th, 2025 04:55 PM
Thank you for your kind words, Hunter. I'm pleased to hear that you found our efforts prompt and encouraging. Connecting you with helpful team members is an important part of what I aim to do, so it's great to know it made a positive impact....
read more
Timely contact, rapid response to questions, availability, expertise, great support staff
Reply from Thomas Brown
August 28th, 2025 11:07 AM
I appreciate your feedback, George. I'm glad to know that you found the contact timely and responses rapid. Availability and expertise are things I strive for, and it's wonderful to hear that these aspects stood out during your experience....
read more
the great communication that you gave to both Hunter and to me. thanks so much for all you did.
Reply from Thomas Brown
August 25th, 2025 01:19 PM
I'm glad to hear that you and Hunter appreciated the communication throughout the process, Martha. Keeping you informed and ensuring a smooth experience is something I truly value. Thank you for acknowledging my efforts and for the positive...
read more
Very easy communication with everyone we talked with
Reply from Thomas Brown
August 24th, 2025 01:40 PM
It's great to hear that you found communication with us so easy, Justin. Ensuring clear and straightforward interactions is something I focus on, so I'm glad that this was your experience. Thank you for sharing your feedback and for the high...
read more
Thomas amd his team helped me through every step of the way. As a first time home buye, the process was naturally stressful especially when we hit an unexpected hiccup on the sellers side. Thomas was able to pivot and work out what ended up...
read more
Reply from Thomas Brown
August 1st, 2025 10:42 AM
Thank you for sharing your experience, Jillian. I'm glad to know that I could assist you through the home buying process, especially as a first-time buyer facing unexpected challenges. It's important to me to find solutions that benefit my...
read more
Thomas ALWAYS goes above and beyond! He is patient and answers any and all questions and walks you through the process from beginning to end.He also thinks out of the box - which I love.I can't say enough good things about Thomas Brown- he's...
read more
Reply from Thomas Brown
July 3rd, 2025 01:45 PM
I'm thrilled to hear that you had such a positive experience, Meredith. It's wonderful to know that my approach and dedication to guiding you through the process were appreciated. Thank you for your kind words and for recognizing my efforts...
read more
Thomas was communicative, thorough, and timely. He and his team made the process incredibly smooth and helped us understand every step along the way.
Reply from Thomas Brown
July 2nd, 2025 01:31 PM
I'm delighted to hear that the process was smooth and that our communication met your expectations. It was a pleasure assisting you, and I’m glad we could help you understand each step. Thank you for your kind words and the positive feedback....
read more
Thomas and associates were great! I would recomend them all!
Reply from Thomas Brown
June 29th, 2025 04:22 AM
I'm thrilled to hear that you had a great experience with us, Catherine. Your recommendation means a lot, and it was a pleasure assisting you throughout the process.
61–70 of 317
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()