East Bernard, Houston, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Colton and Kayla are super fast and make the process to easy! Thanks for another smooth transaction! #teamjackson
Reply from Colton Jackson
November 3rd, 2025 03:10 PM
I'm pleased to hear that the process went smoothly, Nikki. It's great to know that our approach helped make things easy for you. Should you need any assistance in the future, feel free to get in touch. Thank you for your support!
N/a, change this portion so people dont have to type anything.
Reply from Colton Jackson
November 3rd, 2025 07:34 PM
Thank you for the positive rating, John. If you have any feedback or need assistance in the future, feel free to reach out.
Colton is open and honest about what the current market looks like and tries to get the lowest rate possible. He appears to knows what we can and cannot do with each type of loan. He is diligent and makes himself available as much as he can....
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Reply from Colton Jackson
October 27th, 2025 05:04 PM
Thanks for taking the time to share your thoughts, Gwyneth. I'm glad to hear that my openness and understanding of market conditions were helpful to you. It's important to me that I provide guidance and make myself available to assist whenever...
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We went to Colton to help us refinance our home and he did an outstanding job. He notice that our previous mortgage company failed to do several important things that will require. As result, he corrected all these things and will be staying...
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Reply from Colton Jackson
October 27th, 2025 04:47 PM
It's encouraging to hear that I could assist you with your refinancing needs, Brian. I’m glad I could help address the issues and ensure everything was handled properly. Thank you for placing your trust in me, and I look forward to being of...
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Colton Jackson was knowledgable and always had timely responses to any questions I may have had. I will use Colton again if the need is ever there.
Reply from Colton Jackson
October 24th, 2025 03:34 PM
I'm pleased to hear that you found my knowledge and responsiveness helpful, Adam. It's satisfying to know you'd consider working with me again in the future. If you ever have any questions or need assistance, don't hesitate to reach out. Thank...
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Reply from Colton Jackson
October 16th, 2025 06:18 PM
Thank you for leaving a perfect rating. If there's anything more you'd like to share or discuss, I'm here to help.
Colton and his team are great communicators and know the options available to help all types of home buyers. My #1 go-to lender!
Reply from Colton Jackson
September 4th, 2025 11:13 PM
I appreciate your positive feedback, Russell. It's great to hear that you found the communication and options provided beneficial. Being your preferred lender is truly rewarding. Should you have any more questions or need assistance with future...
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Very detailed and willing to answer any questions we had throughout the whole process.
Reply from Colton Jackson
September 4th, 2025 10:16 AM
Your feedback is truly appreciated, Gail. I'm glad to hear that you found the detail and support I provided helpful during the process. Answering your questions and ensuring clarity at every step is important to me. If you have any more questions...
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Colton is very knowledgeable and professional. He is also very accesible. Always returning my phone calls. Colton was always very helpful and explained every step of the loan process. I will definitely recommend him!
Reply from Colton Jackson
August 28th, 2025 01:14 PM
Thank you, Kellie, for your kind words. I'm glad to hear that you found my knowledge and professionalism helpful throughout the loan process. It's important to me to be accessible and responsive, so I'm pleased that returning your calls promptly...
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We've worked with Colton in the past, and have always had outstanding care and support. He's very easy to work with, very knowledgeable, and has always looked out for the best for his clients. We'll be back again.
Reply from Colton Jackson
August 18th, 2025 05:14 PM
Why thank you, Christine! I very much appreciate the continued trust and loyalty. We do try our best to keep the Customer Service level superior!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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