East Bernard, Houston, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Thankful for a smooth transaction!
Outstanding experience with my home loan! Colton and Kayla were incredibly knowledgeable, patient, and responsive throughout the entire VA loan process for my new property. They made what could have been a stressful experience smooth and straightforward,...
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Reply from Colton Jackson
June 23rd, 2026 05:30 PM
I'm pleased to hear you had such a positive experience with your home loan, Austin. It's great to know that Kayla and I could make the VA loan process smooth and straightforward for you. Your recommendation and recognition of our commitment...
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Colton made the process very smooth by always answering our questions. There are a lot of moving parts with opening up a new loan and he made it feel much less painful than it typically is. Colton's positive attitude and demeanor stood out...
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Reply from Colton Jackson
June 15th, 2026 12:42 PM
I'm grateful for your kind words, Bailey. It's good to hear that I could help make the loan process feel smoother and less stressful for you. Your appreciation of my attitude and patience means a lot, and I'm always here if you need further...
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my Realtor snd his assistant stay on top of explaining everything to me , kept me updated , always informing me of changes and definitely always explaining the housing process to me always keeping me in the loop. They were the first.
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Reply from Colton Jackson
June 10th, 2026 03:22 PM
It's nice to hear that you felt well-informed and updated throughout the housing process, Sandra. I'm glad that my team and I could keep you in the loop and support you every step of the way. Your feedback is greatly appreciated, and I’m here...
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Colton was absolutely outstanding throughout our refinance process. This is the third time I’ve worked with him, and every single experience has been smooth, professional, and genuinely enjoyable. He is incredibly patient, clearly an expert...
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Reply from Colton Jackson
June 1st, 2026 05:35 PM
Thank you so much for your kind words, Martin. I'm glad to hear that your refinancing experience was smooth and enjoyable. It's great to know you felt confident and well taken care of throughout the process. Your recommendation means a lot...
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Although some bumps in the road along the way (only expected in home buying), my agent buckled down full force and got the job done as intended, when intended. Im not a happy homeowner.
Reply from Colton Jackson
May 25th, 2026 04:18 PM
I'm grateful for your feedback, Justin. It's good to hear that despite the challenges, we were able to achieve your home buying goals. If there's anything further you'd like to discuss or need assistance with, please reach out to me directly....
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The entire process was smooth, professional, and easy to understand from start to finish. The team was responsive, knowledgeable, and always willing to answer our questions quickly. They made what could have been a stressful experience feel...
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Reply from Colton Jackson
May 25th, 2026 05:39 PM
I'm pleased to hear that you found the process smooth and professional, Jynna. It's great to know our team was able to make your experience simple and efficient. Thank you for recommending us as a reliable and customer-focused company. If you...
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Colton was professional and worked hard to get our deal done.
Reply from Colton Jackson
May 8th, 2026 01:15 PM
I appreciate your feedback, Guy. It's great to hear that you found my efforts and professionalism helpful in getting your deal done. If there's anything more I can assist with, please let me know.
Colton was great at communicating what was needed from my client, and answering any questions we may have had through the home buying process in a timely manner. I appreciate the work he and his team put in to getting my client to the closing...
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Reply from Colton Jackson
May 1st, 2026 04:16 PM
I'm thankful for your kind words, Stephanie. I'm glad to know that my communication and support throughout the home buying process were helpful for you and your client. If there's anything else you need, please feel free to reach out.
Great to work with.
Reply from Colton Jackson
April 21st, 2026 02:50 PM
Thanks for the positive feedback, Ronnie. I'm pleased to hear you found it great to work with me. If there's anything else I can assist you with, don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at East Bernard
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