East Bernard, Houston, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Mr. Colton was very patient and helpful
Reply from Colton Jackson
March 11th, 2026 03:26 PM
I appreciate your kind words, Madison. I'm glad to know that my patience and assistance made a positive impact on your experience. If there's anything more I can do for you in the future, please don't hesitate to reach out.
Colton was very helpful for first time home buyers, and was transparent through the whole process.
Reply from Colton Jackson
March 9th, 2026 01:56 PM
Your feedback means a lot, Gabriel. I'm pleased I could assist you as first-time home buyers and ensure a transparent process throughout. Should you have any further questions or need assistance down the road, don't hesitate to get in touch....
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was available every time I had a question. I never had an issue getting in touch with him. He explained things to me. I feel like I got a very competitive rate. He was there every step of the way. The app is really good as well.
Reply from Colton Jackson
March 9th, 2026 12:49 PM
It's great to hear about your satisfaction, John. Keeping open communication and ensuring you understand each step is important to me, and I'm pleased that it made a difference in your experience. I'm also glad you found the app helpful and...
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Awesome experience
Reply from Colton Jackson
February 18th, 2026 03:52 PM
Thank you for sharing your feedback, Michael. I'm glad to hear you had an awesome experience. If you ever need assistance or have any questions in the future, feel free to reach out.
Went above and beyond. Kept us informed through out the whole proces.
Reply from Colton Jackson
January 15th, 2026 04:31 PM
Thanks Joe! You and Cindy were very pleasant to work with as well. Kayla and I appreciate your loyalty, and we are always here if you need anything.
This was our second transaction with Colton, and he knocked it out of the park again. He’s incredibly knowledgeable, quick to respond, and made what could be a stressful process feel easy. We fully trusted him every step of the way and are...
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Reply from Colton Jackson
January 12th, 2026 08:01 PM
I'm grateful for your trust and kind words, Cally. Making this process as smooth and stress-free as possible is a priority for me, and it's rewarding to know you felt supported throughout. Thank you for choosing to work with me again, and for...
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Colton has always taken great care of us.
Reply from Colton Jackson
January 9th, 2026 06:13 PM
Your feedback is much appreciated, Zachary. It's important to me to provide the best care possible, and I'm glad to know you feel well taken care of. If there's ever anything more I can assist you with, please let me know.
Colton and his team were great to work with . They made the process easy and were by our side every step of the way !
Reply from Colton Jackson
December 11th, 2025 08:59 PM
I'm pleased to hear that the process felt easy and supportive for you, Holly. It means a lot to me that you found working with my team and me a positive experience. Should you have any future needs or questions, I'm just a call away. Thank...
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Colton provided great communication throughout the process and made sure everything was inline every step of the way. I would highly recommend Colton and Highlands Mortgage.
Reply from Colton Jackson
December 11th, 2025 03:50 PM
I appreciate your kind words, Sean. It's important to me to ensure good communication and keep everything on track during the process. I'm glad you had a positive experience, and I value your recommendation. If you ever need further assistance...
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Colton was able to get us a great interest rate . He was communicative and answered all questions
Reply from Colton Jackson
November 6th, 2025 07:33 PM
It's great to know that you were happy with the interest rate and that my communication met your needs, Courtney. If you have any more questions or need further assistance down the line, please don't hesitate to reach out. I appreciate your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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