Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Gwen was awesome! She was a great help in buying our first house. She kept us informed on every step! The whys the where’s and when was a huge to helping us understand the process and made it way easier than expected! Thank you Gwen and the...
read more
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for taking the time to share this review with us, Aaron. Making the homebuying process a streamlined and positive experience is one of our top goals, and it sounds like Gwen and her team did an amazing job. Enjoy your new home!
Gwen and her team worked their magic in less than 30 days. Closed early even. Gwen is the lady to call. She was on top of everything and eased my mind after hours by answering any questions I had. She is AMAZING!
Reply from Owner
January 8th, 2026 11:23 AM
Thanks for the 5-star review, Angela! Fast, easy closings are always awesome, especially when they happen ahead of schedule. We hope we have the chance to work with you again in the future, don't be a stranger!
you need a scale of one to five one being for poor five being great you can't just go from just okay to great in my book Shelby is good and that would be a 4 five would be great okay would be three
These guys are awesome! Extremely resourceful too. They were able to work our loan to have a lower monthly payment than we were anticipating and our costs at closing were next to nothing. They also made the whole process easy.. I've always...
read more
Reply from Owner
January 8th, 2026 11:23 AM
Thank you Colby, for this 5-star review! We're glad you had an amazing home loan experience with Gwen and her team! Providing consistent, clear communication throughout the mortgage process is one of our top priorities. We hope you're enjoying...
read more
Gwen and her team were great to work with. Very responsive and communication was great during the process! We purchased a home from out of state so the experience of doing this online was very good. The ease of uploading required documents...
read more
Reply from Owner
April 17th, 2020 12:00 AM
Isn't the borrower portal wonderful? The ease of uploading documents, in a secure location, puts your mind at ease. We hope your move was as easy as your loan process. Thanks again!
Gwen and her team were very easy to work with. They got everything done in a timely manner and answered all of our questions when we had them. We highly recommend Gwen Swain and her team.
Reply from Owner
April 17th, 2020 12:00 AM
Thank Ashley for this recommendation and review. We're happy Gwen made your loan process easy. We hope you are enjoying your new home.
Shelbey was hands on and responded to any question and phone calls in a very timely manner.
Gwen and her team were incredibly attentive and thorough with me and my family during our home loan process (our first one!). Gwen made herself available for every question, and her team supported us through every step of the way. I especially...
read more
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Erica. Open communication is key for a successful mortgage lending experience, and we pride ourselves on keeping homebuyers informed every step of the way. Congratulations on your new home!
Gwen Swain has received a review with 5 star rating from Jordan L
Gwen Swain has received a review with 5 star rating from Kellen Kinghorn
911–920 of 1066
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions