Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We just closed on our new home, working with Gwen at Waterstone Mortgage. Gwen and her team were so helpful and patient, explaining everything in such a way that we felt comfortable and confident. In this crazy house market we're always in,...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you so much for your kind words Tanya! So happy you have your new home just in time for the holidays! Enjoy and let us know if you ever need anything! (Especially a refinance, lol) We enjoyed working with you. 😊
Shelbey is an amazing person who will bend over backwards for her customers. I wouldn't go anywhere else.
Shelbey was great to work with, kept us upon anything new that was transpiring. Shelbey always let us know if there anything that we need to do and if we had any question, she said that we could call her at any time to talk to us. We have never...
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Shelbey kept us informed and updated all throughout the process. I don't think we ever had to contact her for questions or concerns, since she was always on top of every issue.
Shelbey was great to work with, kept upon anything new that was transpiring. Shelbey always let us know if there anything that we need to do and if we had any question, she said that we could call her at any time to talk to us. We have never...
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Gwen was awesome to work with at Waterstone Mortgage on the purchase of our new home. Explained things and took time on her own in evenings to meet with us on zoom calls.. Thanks Gwen and team!
Reply from Owner
January 8th, 2026 11:22 AM
We are just so happy we were able to get you and your family into that home and we never want anyone to feel like they didn't understand what was happening. Thank you for your positive feedback! Enjoy. 😊
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Waterstone Mortgage - Eagle, ID
Dennis and his team are fabulous! Dennis made the mortgage process painless, and answered every question...no matter what time of day I asked! Thank you from the bottom of our hearts!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for this review, Sharon! We know how many questions pop up throughout the mortgage process - that's why communication is key. It sounds like Dennis and his team went above and beyond, providing answers to all your questions. Thanks...
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for
Waterstone Mortgage - Eagle, ID
I had a great experience! Everyone was helpful throughout the whole process!
Reply from Owner
January 8th, 2026 11:49 AM
Thank you for this 5-star review, Candace! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions