Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great communication keeping me in the loop and telling me what the next steps were. Always available to answer any questions I had.
Reply from Gwen Swain
August 30th, 2025 10:36 AM
Carmela, thank you for your kind review. I'm really glad that you felt informed and supported throughout the process. Keeping clear communication and being available to address any questions is important to me, so it's wonderful to know that...
read more
for
Zack Pappuleas
There are many positive attributes I can share about our experience with Waterstone Mortgage and Zack Pappuleas, though the one that rings the truest is confident persistence. We had a challenging situation, and Zack figured out, even after...
read more
My purchase was a duplex for investment reasons, yet all the automated messages I received from Waterstone were canned and had little useful information about my situation . I had to read through to double check and verify the info and the...
read more
Reply from Waterstone Mortgage
August 13th, 2025 03:59 PM
Thank you, Cindy. I was a pleasure speaking with you about your experience. Your feedback regarding our automated milestone updates and campaign emails is much appreciated. We're happy to have been able to work with you and provide you with...
read more
very quick, knowledgeable and attentive. they want to get things done for you and work diligently to do so.
yall were very quick and knowledgeable . knowing the situation , you kept a timely manner on everything everything . very much appreciate it! thank you !
Reply from Gwen Swain
August 17th, 2025 09:17 PM
Shelley, thank you so much for your kind words. I'm really pleased to know that my quick response and knowledge were helpful during your situation. Keeping everything on a timely track is something I prioritize, so it's wonderful to hear that...
read more
Always willing to go the extra mile to get us the loan we need. Very knowledgeable and accomodating. Would highly recommend!!!
Reply from Ashley Tengler
April 28th, 2026 02:01 PM
Kristin, thank you for your kind words and strong recommendation! I'm happy to hear that my dedication and knowledge made a positive impact on your loan experience. It's always my priority to go the extra mile for my clients. If you ever have...
read more
Shelbey Rivera - Waterstone Mortgage has received a review with 5 star rating from Camilo S
Reply from Owner
September 23rd, 2025 06:22 PM
Thank you for taking the time to rate my service, Camilo. Your feedback is appreciated.
Very informative, answered any and all questions, highly recommended
Reply from Shelbey Rivera
August 16th, 2025 08:13 PM
I'm glad to hear that you found the process informative and that all your questions were answered. Thank you for the high recommendation, Camilo. Helping simplify the mortgage process is always my goal, and I'm pleased I could assist you effectively....
read more
Sorry for the delay in responding. Your care n concern for us throughout this whole process was amazing. You were there for us at every stage. Selling our condo & buying the new home at the same time was so scary for us, but you n your team...
read more
Reply from Gwen Swain
August 16th, 2025 01:44 PM
Michele, thank you for taking the time to share your experience. It was truly my pleasure to support you through the process of selling your condo and buying your new home. I'm so glad that my team and I could ease your concerns and be there...
read more
Professional
Courteous
Efficient
Understanding
Reply from Gwen Swain
August 15th, 2025 05:15 PM
Melvin, thank you for your succinct and positive feedback. I'm glad to hear that you found my work both professional and efficient, as well as considerate of your needs. Understanding my clients is important to me, and it's rewarding to know...
read more
371–380 of 1066
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions