Waterstone Mortgage - Eagle, ID
Eagle, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Worked with us trying to get the best rate possible. Shelby was timely and professional.
Very timely answers with questions once she recieved all my paperwork she gave me a closing date and it never got pushed back! She was there with any questions i had and very honest
Reply from Owner
November 2nd, 2018 12:00 AM
Thank you for the review. Timely communication throughout the loan process is a must, if a loan is going to close on time. We are so glad Gwen was there every step of the process to answer any questions and that your refinance transaction closed...
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Gwen did a great job helping us get financing on a difficult property. Everything went super smooth from start to finish. I would recommend her to anyone looking for a lender.
Reply from Owner
November 2nd, 2018 12:00 AM
Josh, thank you so much for writing this review. We appreciate the recommendation and hope you choose to work with Waterstone Mortgage again, with any of your future homebuying or refinancing needs. We hope you enjoy your new home.
She was great. Always maintained open communication with us and got all of the paperwork done super fast. She was fun to work with and she was always making sure that we understood everything and knew what it would all cost in the end.
Reply from Owner
November 1st, 2018 12:00 AM
Thank you for taking the time to write this review. Open, consistent communication is a necessity throughout the loan process. When you have a loan originator who provides excellent communication and explanation, it makes things that much easier....
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Shelby is amazing, not only did she find us an affordable loan, that we are extremely happy with, but she went above and beyond explaining the process and providing us invaluable guidance along the way. I can not say enough about how wonderful...
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Gwen was a wonderful part of our buying experience! She was always very prompt, knowledgeable, and kind. She even delivered a precious baby and was STILL in fantastic comminication the days leading up to the delivery as well as the days immediately...
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Reply from Owner
October 25th, 2018 12:00 AM
Kim, thank you for the review. Having a dedicated and professional loan originator by your side really makes all the difference. We are so glad Gwen was such a wonderful part of your loan process and made your experience a great one. We truly...
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Fom start to finish, Shelbey was professional and fun! Highly recommended!
We were so thankful to have Shelbey as our Lender. She gave us confidence throughout the closing and was so helpful with communicating back & forth. She stayed on top of things to keep closing moving along well. We felt good knowing she was...
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Gwen is so good at her job! We called her skeptical about our ability to purchase a home, but wanted to see where we were at. Not only did she find a perfect loan option for us, she helped us close in a matter of weeks! Gwen was in contact...
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Reply from Owner
October 9th, 2018 12:00 AM
Thank you for the review, Jessica. We agree, Gwen is a rock-star! Having not only a great loan originator by your side but a friend, throughout the loan process, makes everything that much easier. We are so glad that Gwen helped make your dreams...
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Our experience with Gwen Swain was amazing. She was extremely knowledgeable, highly responsive and went above and beyond to deliver a superior client experience.
Reply from Owner
October 4th, 2018 12:00 AM
Thank you for the review. We love to hear when our customers receive exceptional service during their loan process. We are so glad Gwen exceeded your expectations and was able to get you into your new home. Congratulations.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions