Customer Care - Dallas, Irving, TX

Treated with respect

Elizabeth was professional, friendly and fast!

my concern was addressed clearly and quickly. the automated phone system sucks though. press 0 for a person takes you right back to the beginning of a menu over and over

Friendly and efficient service

I had a question and was able to get an answer quickly.

nice lady!

My representative was knowledgeable and understanding, he helped me with a solution

Biennnloni yvunoo

It’s just that my wife died so I wasn’t in a very good mood.

I received our 2023 tax bill that stated that there are defaulted taxes on our property. How could these be if you're servicing our escrow account? I requested for a copy of our escrow account summary to be mailed but I haven't received it...