Customer Care - Dallas, Irving, TX

It was easy

Was very knowledgeable, had so much patience, great customer service and very nice

Ms Nava, was very professional, listened to my question and was able to resolve the inquiry quick and efficiently.

Ericka was helpful and quick to resolve my problem and avoid future issues.

Long wait time- call dropped so I had to call back. Estella was very helpful, but felt that she was not very hospitable.

Great Job!

excellent customer services provided

Easy resolution

She overcame a terrible website confusion. Bright, smart. Thanks.

If I had received a response or acknowledgment to my email as requested instead of a survey.Erika did nothing wrong, it is only generally my customer service experience with BSI has been always lacking and requires way too much effort and follow...