Customer Care - Dallas, Irving, TX

Ursula was understanding, knowledgeable. She put me at ease as I was dealing with unfamiliar materials. She exemplified the best when it came to her customer sevice skills.

Roseanna was kind and helpful I appreciated her patience

Bryan was great, the lack of communication from the partial lein release department after 2 months of attempts is very frustrating.

Addressed the concern appropriately

She was patient and helpful.

Professional acting and easy to understand. The only thing I would change is that automated call answer system. A machine does not have all the answers and makes it frustrating when someone has a problem. Maybe that part should be limited to...

She looked into my account and gave me all the updates I needed. Very understanding and a great listener. Very pleasant.

Nothing to

Ursula was MORE helpful than anyone else with my unique situation She truly cared to help us find a solution

Ggggfgggggggh