Customer Care - Dallas, Irving, TX

Got her done in one call after reasonable wait

Great experience

Na no comment

Tell the truth about everything and be more accurate

I was concerned that I had missed receiving a check for overpaying my escrow funds and Elizabeth was able to look up the information and let me know that it had not been mailed yet. Her manner was very reassuring and I appreciated her efforts...

Friendly conversation

Always pleasant and understanding.

After explaining why I was calling & clarifying BSI policy she offered me to help me at no extra cost to me & she did Thank You

Marylou was great. My previous calls were not helpful. I had send emails on the website requesting a call. Nor response.

Concerned we're answered