Customer Care - Dallas, Irving, TX

Thank you for taking care of my request.

As long as my recast is correct, I will be thrilled!

Attentive and resolved issue

Sent my documents I asked for

Two out of the 3 phone experiences went well. After the very first one however which did not go well, I checked the company’s reviews on the BBB website and they are very unfavorable so I am concerned how well the company will be handling my...

Your reps like Brandon do not refer problems to someone who can help. I have tried to make a payment 4 times and still not confident any have gone through. I need a supervisor and IT person probably. I have ensured that my routing and account...

Send me a copy of my appraisal, this is not a difficult request. Have asked multiple times!!!!

Patient and kind

Good customer service

Brandon was very helpful and courteous. Alleviated my concerns.