Customer Care - Dallas, Irving, TX

I was talked to in a respectful manner and my problem was solved

Very professional and courteous.

Harriett was friendly, answered my questions.

She was very friendly and helpful

Good customer service!!!

patient and knowledgeable representative

Great customer service! They helped me resolve my issue quickly and even assisted me with setting up auto pay. Very kind and helpful!

Estela was very patient with Tech challenged senior. Also was very knowledgable in solving mt issue.

I was transferred to 4 different people before being disconnected. Called back and had to be transferred 3 more times. Each time was met with the 'higher then usual call volume. All in it took me 1 hour and 30 minutes for someone to tell me...

HARRIETT WAS AMAZING AND GREAT. LOVED SPEAKING WITH HER. HOWEVER, I REQUESTED SOMEONE CALL ME AND PUT IN SEVERAL TICKETS. NOT A SOUL CONTACTED ME. SO I HAD TO TAKE THE LIBERTY TO CALL YOUR COMPANY BECAUSE YOUR PREFESSIONALISM IS LEVEL 0. THANK...