Customer Care - Dallas, Irving, TX

Payment finally went through, from 12/31/23 money just sitting. She solved it 🎶

Solely due to Bennie’s great service. I spoke with 3 other reps and had terrible service. Bennie was able to own my issue and resolve it, with no further follow-up needed. Thank you Bennie!

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My first language is Spanish ,but they do mot call me in Spanish. I just wait gor the call. Thank you

Michael was very helpful

All was good, thank you

Estela was very pleasant to work with. She took care of something I wanted to change. She also gave me options for something else I plan to do in the near future. It was great to have everything handled so quickly and Estela made it easy and...

As I am new to having a mortgage I had questions on how the billing worked. Bennie was able to answer the questions that I had.

She understood my needs and thoroughly answered my questions with care.

Bennie was very knowledgeable and kind. He answered my question quickly and thoroughly.