Customer Care - Dallas, Irving, TX

I like to make payments in advance and was having difficulties with that. They were able to fix it and they said going forward I wouldn’t have to worry about it happening again.

Bennie was pleasant and knowledgeable.

Train your agents to be more respectful, professional and enthusiastic!

You should have corrected your inaccurate reporting to the credit bureaus.

Roseanna was extremely pleasant and helpful.

Problem solved in a timely and efficient manner.

I've had a brief experience with BSI. I do not recommend anything to anyone . Just my personal preference.

No one is perfect that answers will never be a 10

Estela immediately recognized my problem, proposed a solution and got me the documentation I needed.

Alanna was great. We’ve had no issues with BSI since you came to us. Thanks !