Customer Care - Dallas, Irving, TX

FOR INSTANCE, I am an organist for the Catholic church here in Oroville. It means on Easter Weekend I get very busy and do not have time for much. So I was a little startled and irritated when you sent a second message about commenting on this...

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It was a quick call, easy resolution and easy payment. Estella was lovely

Bennie was able to help me correct a payment error that I made. He then explained a few things about the payment process that restores my confidence. He provided understanding that I had been seeking for the past couple months. He was patient,...

Hello, I don't even remember who this customer service representative is, but in general I have been incredibly dissatisfied with BSI Financial. Back in November I sent you more than $100,000 to do a recast. When will it be done, I asked? "We...

She was courteous, professional, and knowledgeable.

Polite. Efficient. Professional

He was very nice, understanding and helpful

Ericka was great as a representative, especially having to represent a rat company such as BSI: BSI as a whole DOES NOT deserve any stars. PLEASE READ: BSI deserves negative stars. Is BSI willing to read and accept what happened? Here is my...

Elizabeth was fine and deserves 5 stars. BSI as a whole DOES NOT deserve any stars. PLEASE READ: BSI deserves negative stars. Is BSI willing to read and accept what happened? Here is my response to BSI: Someone at BSI is culpable here and needs...