Customer Care - Dallas, Irving, TX

Very Professional

get better people like the next agent who took my call

Questions answered well,situation discussed was later resolved by one more phone call.

she made it happen

Communication

I've been asking for a payoff twice already and now my payment is late. Instead of getting a payoff I get a survey. I previously sent a payment of $1500 and it was sent back because it had to be a certified check but here I am waiting on my...

Everything went well. My issue was resolved.

Miss Barrios has WOW customer service, she is knowledgeable, concerned, courteous and helpful. We hope BSI knows the GREAT employee they have in her. Thank you Estela, keep up the GREAT JOB!

It was great

Por que la personó tubo la paciencia y el cono cimiento y las respuestas correctas para podernos apoyar de un principio y fin fue muy amable